Facility Management Agent
Engie solution Co
Total years of experience :8 years, 11 Months
Engie solution is being FMA representative of International Maritime Industries IMI manages Facilities Transition and
Management Services of King Salman International Complex for Maritime industries and services.
• Transition and handing over Attending kickoff meeting with PMT and Construction contractor for the walkthrough.
• Attending on-site joint walkthroughs with PMT and Construction contractors for newly constructed buildings.
• Create the pre-snagging punch list during joint All parties of PMT and Contractors for the incomplete work concerning
discipline.
• Attending weekly, monthly, and as required; meetings with management, site teams, and service providers to
ensure set goals have been achieved.
• Verify the Punchlist list for the yes items.
• Perform the snagging before occupancy after handing over the building.
• Attending all the testing invitations with PMT on-site for the new building.
• Prepare the operation and maintenance procedure for the MEP assets.
• Managing and supervising the facility staff and contractors to ensure the smooth operation of the facilities.
• Prepare the weekly report for the transition and handing over building and assets.
• Prepare the monthly report including achievement and Look Ahead.
• Perform analysis and forecasting of facility needs and budgets.
• Involved with clients in the implementation of new procedures and methods to improve the facilities' operations.
• Directing day-to-day activities, providing custodial of the facilities to ensure on-time and on-quality deliverables.
• Keeping facilities safe by ensuring they meet building code requirements.
• Updated the project risk register, reviewed QHSE risks, and trained the staff accordingly.
Managing the CAFM system (Daily Reports, Planning and Execution, Asset Management, Reactive and Planned
Preventive Maintenance, routine inspections, Transition, and Handover).
• Rapid response to emergencies or issues as they arise and engaging the concerned services provider or teams.
• Prepared annual PPM planner and checklists for all MEP assets.
• Supervising the office space allocation and resources according to the needs of clients.
• Serving as a 24/7 primary contact for facilities-related emergencies. Generating weekly status for ongoing projects.
• Monitor and control the utilities consumption and cost of facilities related.
• Directed maintenance activities for facilities including but not limited to HVAC, Plumbing, and Electrical systems
of the facilities.
Managing all the available facilities with respect to hard and soft service inside the KSA.
• Provide facility management solutions to sites in KSA, direct and align all FM responsibilities, ensuring
efficient resource utilization and effective processes in place to service the short- and long-term objectives of
the client.
• Sustained Zero “LTI” by promoting Safety culture through the implementation of H&S trainings and toolbox talks.
• Define annual operation, resource, risk, and scope management.
• Bringing increased control and accountability by assigning tasks to appropriate team members.
• Monitored and managed service provider to perform their function by agreed SLA and KPI
• Administrate and forecast the operating yearly budget as well as project budgets, monitoring the financial
elements to ensure that all plans run according to budgets and targets envisaged.
• Designing FM (Hard & Soft) services strategies, procedures, and methods by sourcing and implementing
appropriate framework and SOP.
• Handling and Managing FM hard and soft services operations to all client sites throughout KSA.
• Responsible for smooth operation to be carried out for all client sites throughout KSA i.e., hard services (MEP)
& soft service (janitorial, housekeeping, pest control, landscape, sanitation, fire safety, security)
• Ensuring the FM hard and soft service meets QHSE requirements and always facilitates compliance with local
legislation.
• Managing and handling service provider’s contractor/ supplier for providing FM hard and soft service at client
sites.
• Maintaining FM services records as per QHSE requirements.
• Conducting bi-annually FM service surveys to assess the level of service provided by various service providers.
• Coordinating with the technical team and vendors for new projects or event arrangements at client portfolio.
• Carrying out day-to-day service requests raised by current landlords/tenants.
• Monitoring and managing service providers, vendors, and suppliers to perform their functions according to
the agreed SLA and KPI. Service includes (Building maintenance, Janitorial Housekeeping, Pest control,
Landscape, Waste management, Stationery and Environment)
• Review FM services contractor agreement and commercial terms and conditions. Ensure monitoring and
compliance with QHSE.
• Maintaining Electronic vendor/supplier database as per QHSE requirements.
• Conducted and arranged facilitating events such as workshops, conferences, or OJT, ensuring implementation
of career development and services improvement plan.
• Focused on fulfilling the contract requirement, and ensured best practices were implemented to keep facilities
safe.
• Regularly inspecting facilities properties for areas of concern. Maintaining equipment, ensuring all necessary
testing is completed, scheduling repairs, and updating records of all maintenance repairs.
Responsible for monitoring and supervising for smooth operations to be carried out for all 8 towers of Makkah Clock Tower related to Operations & Maintenance activities i.e. Electrical, Mechanical and Low current.
Inspecting and Supervising the preventive and reactive maintenance and attending client’s request for all Electrical M.V systems including Switchgears, Transformer, MDB’s, Relays, Energy Meters, Circuit breakers.
Inspecting the preventive and reactive maintenance as well as scheduling client’s request for all Electrical L.V systems including DP, LP, EDP, ELP, UDP and MCP.
Perform Annual third-party inspection and monitoring of all the Electrical MV and LV system at the project to maintain the international and safety standards accordingly.
Annual third-party inspection and monitoring of all the elevators and escalators at the project to maintain the international and safety standards accordingly.
Issuance of daily reports, punch list, NCR according to standard and code.
Ensuring the operations to meet HSE requirements and facilities to comply with local legislation at all times.
Implementing performance management techniques to monitor and analyze achievements on agreed service levels and to lead for more improvements.
Rapid responding on emergencies or issues as they arise and engaging the concern sub-contractor.
Handling the service providers providing services at Project, taking follow-ups on issues escalated.
Managing the tower Facilities Management Operation.
Tracking the day to day service requests raised and their appropriate solutions within the KPI’s.
Conducting half-yearly Facility Management surveys to assess the level of services provided by various service providers.
Focusing on cost effectiveness in regards to keep the monthly cost within the limits.
Coordinating with technical team and sub-contractors for new tasks or modification required to be implemented in project.
Finalizing the readiness plan for Ramadan and Hajj seasons; preparing then escalating corrective and preventive maintenance tasks to site team for execution.
Generating documentation for technical reports and monthly reports of the systems statistics & performance for management presentation.
Carrying out risk assessments and considering how risks could be reduced. Attending and suggesting topics for Tool Box talks.
Supervising all control room of whole project in which FAS, Elevators, Escalators, CCTV, BMS and SCADA to be operating.
Attending weekly, monthly and as required; meetings with management, site teams and service providers to ensure set goals have been achieved.
Designing maintenance strategies, procedures and methods. Ensuring all site activities to be as per required quality standards.
Proactive involvement for expansion of project for System designing, Integration, Analyzing Drawing and Technical support.
Assisting Manager for preparing all team staff performance records, executing assignments as and when guided.
Carrying out area familiarization for newly intended sub-contractors and managing access control for staff.