Muhammad Peralakkandi

• Creating Backup Policies
• Troubleshooting on Avamar related installations and configuration.
• Avamar failures and further troubleshooting’s
• Monitor all EMC Avamar backups
• Fire, schedule, modify and recover backups
• Backing up of production databases MSSQL, Sybase, DB2 and Oracle (RAMN)
• Performing Backup infrastructure reboot during maintenance activity
• Responsible in monitoring, troubleshooting and administration of the backup infrastructure using EMC Avamar to maintain an agreed backup success
• Monitor Backup Failures, Performing the initial triage & troubleshooting on failed backup groups.
• infrastructure using EMC Avamar to maintain an agreed backup success
• Performing recovery of backed up data to multiple platform clients as per customer requirements
• Logging cases to the hardware vendors getting rectified with the hardware issues
• Perform daily monitoring and management of all backup related activities, including executing restore jobs, troubleshooting failed jobs, and initiating corrective action
• Perform diagnosis, troubleshoot, and conduct root-cause analysis for any issues escalated on the backup platform
• Participate in the building, installation, configuration, and testing of backup infrastructure for new use, upgrades, or lifecycle replacement
• Create and communicate reports for backup and storage environments
• Be an escalation point on all backup issues
• Create and update documentation for backup environments

• Manage and monitor backup and recovery tasks using Avamar and IDPA to ensure data integrity, compliance, and security.
• Set up and maintain backup schedules for various data sources, including file systems, databases, and virtual machines, according to company policies.
• Facilitate and manage data restoration processes, ensuring data recovery is successful, timely, and accurate for business continuity.
• Configure and maintain backup policies and ensure they align with retention, encryption, and compression standards.
• Backing up of production databases MSSQL, and Oracle (RAMN)
• Monitor storage utilization and plan for future capacity needs, optimizing resource allocation to ensure efficient use of backup storage.
• Performing disaster recovery tests
• Representing Backup & Restore team in cross-department projects.
• Perform diagnosis, troubleshoot, and conduct root-cause analysis for any issues escalated on the backup platform.
• Performing recovery of backed up data to multiple platform clients as per customer requirements.
• Logging cases to the hardware vendors getting rectified with the hardware issues.
• Perform in line with agreed procedures, SLAs, and customers' expectations.
• Performing Backup infrastructure reboot during maintenance activity Behaviors and attitudes consistent with the values.
• Regularly monitor the health and performance of the IDPA and Avamar systems, addressing any alerts or potential issues proactively to minimize downtime.
• Create and update documentation for backup environments.
• Creating, modifying, and deleting user accounts, groups, computer accounts, organizational units (OUs), and other objects in the directory service database
• Helping end users with issues related to their accounts or computers, such as resetting passwords or troubleshooting technical problems.
• Providing technical support for user problems related to Active Directory or Windows Server applications.
• Manage users in Microsoft Azure Active Directory
• Manage teams and user policies in Microsoft Teams
• Professional skills development by participation in training and constant self-education

Identifying and removing computer viruses and providing major repairs in accordance with outside vendors.
•Handling the Back Up and recovery of system state data
•Installation, configuration and troubleshooting of barcode printers
•Steered efforts in follow up with vendors for maintenances and repairs of all IT related equipment and devices in the Ministry

Oversaw the investigation and resolution of hardware and software issues.
•Identified and removed computer viruses and provided major repairs in accordance with outside vendors.
•Stellar role in Back Up and recovery of system state data
•Performed wiring and daily maintenance of internal IT systems
•Ensured administration of printers, network printers, plotters, faxes, scanners photocopiers etc.
•Configured network protocols and Service
•Provided audit support for financial audits pertaining to IT applications
•Maintained track of information of all IT hardware equipments and software