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Muhammad Rashaad, customer service agent

Muhammad Rashaad

customer service agent

wasla

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, Accounting
Expérience
0 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :0 years, 7 Mois

customer service agent à wasla
  • Egypte - Le Caire
  • février 2013 à avril 2013

deal directly with customers by telephone
respond promptly to customer inquiries
handle and resolve customer complaints
provide pricing and delivery information
set up new customer accounts
record details of inquiries, comments and complaints
record details of actions taken
follow up on customer interactions

Publishing the news à 3ageel News
  • Egypte - Le Caire
  • juillet 2012 à septembre 2012

publishing the news

Instructor à Computor for Children in NasrCity Public Library
  • Egypte - Le Caire
  • juin 2012 à septembre 2012

Instructor to learn Computor software for Children in NasrCity Public Library

Éducation

Baccalauréat, Accounting
  • à faculty of commerce - Cairo University
  • mai 2013

Specialties & Skills

Accounting
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Marketing
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Gas Accounting
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Customer Service
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Retail Accounting
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INSTRUCTOR
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CUSTOMER SERVICE
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MS OFFICE 2007
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PEACHTREE
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WINDOWS XP
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Advanced Search on Internet
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windows 7
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Adobe PS CS5
+Endorse 0

Langues

Arabe
Expert
Anglais
Expert

Adhésions

El -Sawy Culture Wheel
  • Member
  • April 2012
IRC Embassy of the United States of America
  • Member
  • January 2012
Resala Association
  • Volunteer
  • April 2012

Formation et Diplômes

Basics of Hardware , Anwar Resala For Human development (Certificat)
Date de la formation:
May 2012
Valide jusqu'à:
June 2012
English Lower Intermediate II (3 CEU), The American University In Cairo (Certificat)
Date de la formation:
July 2009
Valide jusqu'à:
September 2009
I C D L , Center for advanced Software and Biomedical Engineering Consultations, Cairo Unive (Certificat)
Date de la formation:
March 2012
Valide jusqu'à:
March 2012
Customer Care Course , Anwar Resala For Human development (Certificat)
Date de la formation:
September 2011
Valide jusqu'à:
September 2011
English as a second Language Diploma 72 Hours, Narita Academy (Certificat)
Date de la formation:
July 2011
Valide jusqu'à:
October 2011
General English Elementary Stage 108 Hours, New Horizons (Certificat)
Date de la formation:
July 2011
Valide jusqu'à:
September 2011