محمد راشد

Supervise team and Support Professionals and coaching of Insurance Team
- Responsible for successful delivery of Insurance Services
- development and implementation of insurance services policies, processes, and procedures.
Maintain insurance policies and procedures that are in compliance with legal, contractual, and ethical best practices.
- Development and implementation of insurance service level agreements for each process area.
- Assist with day-to-day operational and system-related inquiries
- Implement best practices in the areas of quoting, binding and underwriting.
- Provide escalation support and assist in troubleshooting root cause for escalated issues
- Receive directions from General Manager regarding budget, target, strategy, etc. and assigns tasks accordingly to operations officers
- Manage insurance data reports from officers, and report them to General Manager
- Oversee policy histories and expiry of contracts, and interfere in remedial measures when rates are high
- Coordinate between the technical department and the business development department to ensure proper running of business

Maintain insurance policies and procedures that are in compliance with legal,
contractual, and ethical best practices.
- Development and implementation of insurance service level agreements for each process
area.
- Assist with day-to-day operational and system-related inquiries
- Implement best practices in the areas of quoting, binding and underwriting.
- Provide escalation support and assist in troubleshooting root cause for escalated issues
- Receive directions from General Manager regarding budget, target, strategy, etc. and
assigns tasks accordingly to operations officers
- Manage insurance data reports from officers, and report them to General Manager
- Oversee policy histories and expiry of contracts, and interfere in remedial measures
when rates are high
- Coordinate between the technical department and the business development department
to ensure proper running of business
- Underwriting Fire, Miscellaneous, Engineering, Motor
- Conducting comprehensive underwriting review of new business and renewals.
- Telephonic & Email correspondence with clients regarding renewals, new business and
day to day activities and providing amicable solution to their queries.
- Participate to inscribe underwriting manuals for the department as a member of
underwriting committee.
- Exercises decision-making within established authority.
- Document, scrutinize and apply the underwriting policies to the best of my abilities.
- Reviewing and assessing risk, depicting changes in risk demographics and nature on
renewals and submit the report to senior management.
- Interacts with clients to obtain needed information/documentation for underwriting
reviews.