Muhammad Raza, Business Development Executive

Muhammad Raza

Business Development Executive

MATRIX

Location
United Arab Emirates
Education
Master's degree, Marketing and HR
Experience
0 years, 4 Months

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Work Experience

Total years of experience :0 years, 4 Months

Business Development Executive at MATRIX
  • United Arab Emirates
  • August 2013 to February 2013

Smart Shoes (Manufacturer and Whole seller) for Eighteen Months and
performed responsibilities of generating leads, attracting new customer and maintain relationship with the existing
customers to sustain them for the long term.
WORK EXPERIENCE
DUTIES AND RESPONSIBILITIES PERFORMED IN

Customer Service Executive at Matrix
  • United Arab Emirates
  • June 2012 to July 2012

Solution (Software House) for one Year.

internee at Corporate and Investment Banking Group
  • April 2012 to May 2012

of Bank of Punjab and learnt the practices of relationship
marketing and strategy building for new and existing customers.
Research Survey (Oct 2013)
One month survey and customer analysis in five different Fast-Food Chains and scrutinized customer behavior behind their
purchase of Fast-Food

  • August 2007 to March 2005

Generating leads and reaching the target customers.
* Determines call schedule by reviewing priorities with supervisor; discussing special
instructions, product promotions, new products, and price changes

  • to

Find out the gaps and differences in the product and product satisfaction level among the
customers and what the competitors are providing that might lead to higher satisfaction.
* Anticipating the customer demands in highly dynamic market and devising ways to fulfill their
demands.
* Continuously searching for new designs and variety that distinguish us from competitors and
also help in customer sustaining and long term relationship with them.
* Follow-up customers regularly to make them realize about our existence and further adding
up value to the customers.
* Reporting about the performance and areas of improvement to seniors and discussed in
meetings.
* Provides information by reporting growth, expansion, or closing of supermarkets in assigned
territory.
* Maintains quality results by following and enforcing standards.
* Dealing and coordinating with the customers, listening and anticipating their demands,
communicating those demands to operations department
* Reconciling customer complaints and feedback and deliver it to head of department
* Continuously reaching to customer for further demands and repetitions of previous designs
* Excelling customer expectations by consistency and excellence in quality service and listening
them with the best possible manner
* Reporting weekly performance to seniors and suggesting ways for the mitigation of risks and
threats
* Reporting quality issues on daily basis for the continuous improvement and least customer
complaints

Education

Master's degree, Marketing and HR
  • at National University of Computer and Emerging Sciences
Bachelor's degree, Marketing
  • at Institute of Management Sciences
High school or equivalent, engineering
  • at Govt. college of Science

,

High school or equivalent, Computer Science
  • at MQ Foundation High School

Matriculation (

Specialties & Skills

BUSINESS DEVELOPMENT
CLOSING
COMMUNICATION SKILLS
CONTINUOUS IMPROVEMENT
CUSTOMER SERVICE
DIRECTING
MICROSOFT POWERPOINT