Muhammad Rizwan تميمي

KEY ACCOUNTABILITIES:

- During Tenant move outs, inspects vacant units and surrounding areas in coordination with the tenant in order to recommend refurbishing / reconditioning, completing repairs / renovations.
-Increasing occupancy and when I joined the compound and occupancy was just 30% and during my tenure I bring here many customers and currently the occupancy is 90%.
- Supervise and direct the work of the service providers and handover of the units as per the agreed timeframe.
- Responds appropriately and resolve daily emergency maintenance requests from the tenants as they arise.
- Acquire daily updates from maintenance teams and report to management
- Monitors all service providers as per contract and reviews their performance as per SLA’s (number of calls responded to, execution time, etc) and provide monthly report to management
- Ensure PPMs are carried out as per the PPM calendar and submit report to management
- Coordinates with contractors and service providers for all aspects of facility management; cleaning, pest control, waste management, preventive and corrective maintenance.
- Monitor the work of contractors and their respective PPM.
- Review all tenant daily request and update status in online system accordingly.
- Review stock inventory report on monthly basis
- Responsible to follow Inventory Procurement Policy.
- Requests and reviews service reports from various service line vendors (Alarm, CCTV, Housekeeping, Pest Control, Fire Fighting Equipment’s, etc).
- Monitor the FM software for complaints to ensure outsourced vendors complete the all jobs in a timely manner.
- Follows up on pending jobs with vendors.
- Reviews customer feedback and escalates any issues for improvement to Management.
- Ensures that all required third party inspections are conducted and reports completed on timely basis.
- Coordinate with relevant departments and authorities to secure required approvals and permits
- Ensures proper asset register are maintained with labelling and classification of all assets is accurately captured in the system.
- Ensures compliance with Health and Safety regulations and Environmental codes.
- Assess risk prior of the project or maintenance work and ensures team follows safety methods, procedures, and techniques while carrying out their duties.
- Mitigate any potential hazards and associate risk prior to job commencement.

Warehouse In charge, Dammam, KSA July 2019 - Present

- Led Warehouse and Logistics Operations.
- Planned and ensured the timely deliveries of Sales Orders
- Optimized the smooth handling, storage and stacking of the stock items.
- Ensured the minimization of damages during transactions.