Team Leader
Fursan Travel & Tourism
مجموع سنوات الخبرة :19 years, 1 أشهر
BSP Document Production
• Queues checking for confirmation and cancellation deadline
Abacus • Basic Core Course
• Fare Pricing, Ticketing, Refunds, Reissuance and EMDs
Hotel Bookings & Leisure: (Reservation Systems)
DOTW • Destination of the World (Advance)
• Hotel reservation and confirmation
• Car hiring and Tour packages
• VIP Services for passenger
GTA • Hotel Reservation
• Wait-list confirmation and follow-ups
• Organizing tour and Leisure packages
• Tour packages for individual and group
Local Vendors • Hotel reservation and Waitlist confirmation
• Organizing group tour packages
• Activities while on locations and meal arrangements as per requirements
• Arranging VIP service for departure and arrivals
• Local Guide arrangement with multi language
Letter of Recommendation by Timothy D. Waldron
is a global leader specialized in business travel management. CWT is the GSA of
Quality Aviation Pakistan. It has many corporate customers/companies in private sector with its enormous
branch network country wide. I’ve provided my services in implant desk in American Consulate Lahore
Region office while working with Carlson Wagonlit Travel. I was leading front desk staff to provide Reservation,
Ticketing, Hotel Bookings; Tourism and VIP escort services to American Consulate staff on all International
Airports of Pakistan. While making any reservation or trip for customers; I was responsible to follow the
American Travel Policies. Ensuring all bookings and reservations are processed accurately. Responding to all
phone and email enquiries promptly, courteously and in a friendly manner.
Air International is 2nd National and well reputed Carrier of Pakistan. I was deputed on Airport as
Online reservations and Customer service
• Arranging flights, insurance and accommodation
• Using a booking system to secure reservations as per customer’s requirement
• Collecting and processing payments as per company policy
• Advising clients on travel arrangements, e.g. visas and passports
• Keeping clients up to date with any changes of schedule
• Dealing with complaints and refunds
Sonya Southern Travels Network is the largest Travel, Tours, Umrah and Hajj network with 25 branches in all
the major cities of Pakistan. I’ve worked as Travel Consultant and dealing with various corporate clients and
companies. I was responsible for researching travel options and presenting the best deals in terms of
requirements. Filing, photocopying and general administrative duties. Monitoring bookings throughout the
working day. Negotiating corporate and best rates with hotels. Advising on and organizing visas and passports.
Booking rail, hotel and domestic and international air travel. Being corporate division staff I’d to Monitoring
competitor activity in order to maintain the most competitive rates and to Ensuring travel brochures;
promotional literature are displayed prominently. Responding to all phone and email enquiries promptly,
courteously and in a friendly manner.
Travel Fast is a fantastic specialize travel agency in International and Domestic Tickets, First class Umrah and
Hajj Packages, Domestic and International Tourism,
Outstanding Travel Arrangements & Ticketing Support 18-Oct-2011
Letter of Appreciation and Recommendation
Fursan Travel and Tourism
courses: Certificate of Hotel Sales Specialist (Hotel Excellence) Travel Training Program by J.W. Marriot, Jr
courses: Certificate of Hotel Sales Specialist (Hotel Excellence) Travel Training Program by J.W. Marriot, Jr
courses: Galileo BSP Document Production
courses: Certificate of Advance Course in Ticketing, Tariff & Reservation Multinational Travel Training Institute
courses: Certificate of Airport Service Skills Shaheen Air International
courses: Amadeus Basic Functionality Amadeus, Premier Aviation Services (pvt) Ltd
Education,
Gujrat