Senior System Engineer
IBL-Unisys (Pvt) Ltd
Total years of experience :7 years, 3 Months
Instrumental in Deploying, Installing, Troubleshooting and maintaining Midrange and Enterprise Servers including DELL / Huawei Rack Mount Series, Blade Servers, Chassis etc.
Installing, troubleshooting and maintaining DELL PowerVault, Dell Libraries TL2000 / ML3.
Configure, administer, support, troubleshoot, and provision storage as required. Installing, trouble
shooting and maintaining EMC Unity / Power Store
Installation and Deployment of EMC Power Protect (DD6900/ DD9400) for NTDC, Jazz and AGTL.
Instrumental in providing Backup Solution Support & OS level support in Windows and Red Hat Linux Platforms
Technical DC Layout & Deployment for Cisco UCS X, UCS FI, SAN and Storage Interconnect with Core FI Switch. Installing, trouble shooting and maintaining hardware and OS level issues for EMC Storage.
VMware environment setup at different client end. (Installation of vSphere, ESX 5.x/6.x/8.x, Creation of VMs, Deploying VM via Templates, Testing setup & connection).
Dell Claims/Dispatch management over DELL & Huawei Portals, creating and managing claims for the
Company
CRM management for tickets logged, assignment closures, reporting etc.
Responsible of Data Backup, Restore and Recovery.
Managing and Administration of DELL EMC Data Domain, Tape Library.
Managing and Administration of DELL EMC NMC and Networker Server.
Managing and Administration of DELL EMC Cloud ECS.
Configuration of Oracle / SQL, File System, NDMP and Block level backup
VMware VCenter Monitoring
Monitoring Windows and Linux Servers Health Reports.
Installation and Configuration of Windows and Linux Operating System.
Monitoring and Analyzing Trend Micro Deep Security Clients for different security events and status.
Configuration and Admin of Backup Type Full, Archive and Incremental with Retention.
Configuration and Administration of Policies, Workflows and Capacity Management.
Technical Support management with DELL EMC.
Sound knowledge of various backup solutions Oracle and MS Databases
EBS Server Administration and Support
File and Disk management of Windows and Linux Servers.
Application Deployment on Windows and Linux Servers.
Manual Patching of Windows Server
Vulnerabilities Assessment & Evaluation, Analysis and Fixation on Windows and Linux servers Identified by InfoSec Team
ABL NMS Monitoring.
Monitoring of Corporate links using OPM
Monitoring of aggregations and critical links using Solar Winds
Monitoring Huawei GPON NMSU2000.
Daily Downtime report.
Escalation of network outages.
Investigating the complaints on a network level (checking for network outages etc.)
Monitoring Network Topologies.
SLA Management.
Coordinating with teams (Core, Wireless, OFC) regarding respective issues
Installation of different Servers, OS & Application Software’s. (Antivirus Server, Server 2008, Server 2012, Windows7, Windows8, Windows10)
Evaluate and modify system’s performance.
Design and deploy networks.
Troubleshoot problems reported by users.
Support Biometric Attendance System.
Research new technology, and implement it or recommend its implementation.
Protect data, software, and hardware.
Supporting an IT infrastructure of at least 100+ Users.
ERP & Database Configuration & Support.
Vendor Management for Voice and Internet (Multinet)
Setup and Troubleshooting (Cabling, Wireless Router, AP’s, PCs, Laptops, Scanners, Switches, Printers).
Install new software releases, system upgrades evaluate and patches and resolve system software related problems.
Handling of NVR Cameras
Monitoring & Managing VMware Hypervisor EXI.
Support LANs, WANs, Wi-Fi network segments, Internet and email systems.
Responsible for the fast and accurate troubleshooting of reported faults.
Data Centre Administration
Handled all IT matters for Team X marketing as the organization deals with the real estate business. Organization provided their services to developers and produce the connection with clients from the starting point of investment till the end for all project.
. Designed and Deployed Network for Data Center, Call Center and Organization.
. Created and deployed Data Center for Organization.
. Deployment and Management of ERP application and Modules for company.
. Handle My SQL Database Server and VPN.
. Hand on experience at Dell Servers & SAN
. Troubleshoot and Resolve LAN, Server and PC issues.
. Staff and IT Vendor Management
. Conducted IT Audit and Maintenance
. Developing and implementing IT Policy for Company
. Handling of Call Center Network and CRM Technical Support.
. Provide Technical Support regarding Wireless equipment and Attendance System Management
. Company Software’s and Website Handling.
. CCTV Camera Handling and Monitoring
. Troubleshooting of LAN and WAN Networks
. Installation and configuration of Servers and Clients on Company Project Sites
. Conducted training program for organization staff
. Sharing Operation system report with CEO.
Handled different Client end tasks such as Technical Troubleshooting and Network Support etc. Also monitor network infrastructure devices and equipment. Used different methodologies to enhance the Client experience and increase the performance & reliability of the network infrastructure:
. Generate Change requests (Change Management & Purchase orders handling)
. Managing and Maintaining IT personnel, Hardware, and Software.
. Supervise software version control in order to ensure the Software update management.
. Handle Database Servers.
. Hand on experience at IBM Blade Servers & SAN
. Troubleshoot and Resolve LAN, server, and PC issues.
. Installation and configuration of Servers and Clients
. Assurance using official Coverage Maps
. Provide Technical Support regarding Wireless equipment.
. GSM, GPRS, EDGE Server Installation & Troubleshooting.
. Windows Server 2006 & ISA Server
. CRM Technical Support
. Call Center Network & System Maintenance
. Handle Cisco Switch and Firewall
. CCTV Camera Monitoring
. Troubleshooting of LAN and WAN Networks