Mohammad sarhan, Operation and Admin Executive

Mohammad sarhan

Operation and Admin Executive

Fourth Dimension Medical Company

Lieu
Koweït - Hawali
Éducation
Etudes secondaires ou équivalent, High School Diploma,
Expérience
10 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 3 Mois

Operation and Admin Executive à Fourth Dimension Medical Company
  • Koweït
  • Je travaille ici depuis janvier 2020

Updated and maintained employee records and benefits information
●Assisted HR Manager with projects and duties as requested
●Maintained and update employees files with information including
●Arrange employee vacation, clearance, ticketing, medical, tracking employee passport and ID renewal
●Creating monthly reports related to recruitment, termination, resignations and benefits
●Maintained candidates' job application and resumes even those who are not selected
●Day to Day admin support team - typing, filling, binding and acting the first point of contact for the office.
●Archiving for admin documents
●purchasing office supplies and equipment and maintaining proper stock levels for office and company multiple locations (Pharmacies and store)
●Organizing maintenance for office and company multiple locations (Pharmacies and store) in general
●Work closely with the Vice President and other colleagues to maintain business plan and forward plan of work to ensure all team members have clarity on the Mohamad Serhan Muthana St.Build 45, Apt 5 ⬥ Hawally, Kuwait ⬥69000911⬥mohsarhan2@gmail.com project plan of activity with key dates work with colleagues to maintain an up to date plan of activity, events and processes
●Support team member with event administration and communications activity
●Play an active role in the operation of the company and in support of the Pharmacies Retail Vice President carrying out other duties as reasonably instructed.
●Responsible for promotion and marketing of portfolio
●Processing business card for the team.
●Organizing meetings and booking meeting room
●Handling all coming and outgoing shipments with logistic companies.
●Tackling Pharmacies Delivery orders and ensure that all orders deliver within time limit set by the company.
●Following up on Internal logistic to ensure smooth working flow for transfer items from store to pharmacies location, solving issues that may affect logistic team and organizing drivers schedule according to business needs
●Preparing Monthly expenses for the office and company locations
●Supervising employees to ensure that they are performing their jobs properly
●Making sure that drivers are adhering to company policies regarding safe driving practices and customer service
●Reporting logistic issues to management so that they can be addressed appropriately
●Investigating and challenging errors as appropriate by utilising resources

Direct Sales Representative à Ahli United Bank
  • Bahreïn
  • février 2018 à janvier 2020

Administer and ensure compliance for all sale objectives
●Manage selling of various products in professional manner
●Coordinate with customers and provide various company plans and service and detail quote for all required information
●Maintain and update knowledge on all company products and services
●Ensure optimal utilization of all sales tools and resources
●Manage various documents for all sales sources efficiently

Customer Service Representative à Wataniya via Phono Co. 360 Mall
  • octobre 2012 à décembre 2015

Wataniya via Swiftel co. Eureka Salmiya, and multiple other locations
●Reviewing contracts and stock, product and device invoicing through Siebel, the customer relationship management applications system
●Working within a team to ensure the company's monthly quotas are met
●Assisting current customers, answering their questions and providing them with the most suitable package for their needs
●Welcoming and greeting new members/customers and explaining polices and promotions
●Calling the customer and scheduling the time and address for delivery
●Receiving orders from telemarketing, inspecting the products and writing contracts Key Accomplishment
●One of the top salesperson, recognized for outstanding performance
●The fifth top salesperson for accessory sales - August2014
●Personally achieved the quotas and surpassed them by 50% for the first two months of employment
●Scored 100% on all company`s random employee performance

Promoter à Dunhill Company
  • février 2011 à novembre 2011

Promoted company products
●Maintained a clean work station
●Provided customers with a positive company image

Sales Representative à Al-khatib company
  • janvier 2011 à février 2011

Greeted new customers and described current promotions
●Assisted customers in finding the right perfumes and colognes for their budget
●Participated in monthly inventory checks on all merchandise
●Organized store displays and window dressing Key Accomplishment
●Top salesperson - recognized for excellence in customer service & sales Muthana St.Build 45, Apt 5 ⬥ Hawally, Kuwait ⬥69000911⬥mohsarhan2@gmail.com

Éducation

Etudes secondaires ou équivalent, High School Diploma,
  • à Al-Qabas High School
  • avril 2023

Baccalauréat, Bachelor Degree of Business Administration in Economic
  • à Arab Open University
  • janvier 2023

Specialties & Skills

Customer Service Skills
Sales & Marketing Skills
Closings
Telecommunications
MANAGEMENT
BINDING
CUSTOMER RELATIONSHIP MANAGEMENT
CUSTOMER SERVICE
PURCHASING
BOOKING (RESOURCE PLANNING SOFTWARE)
RELATIONSHIP MANAGEMENT
COMMUNICATIONS
operation
outlook
office administration
quotations
marketing
problem solving
negotiation
key account management
sales coordination

Langues

Anglais
Expert