Mohd Shahid

Manage patient registration and appointment processes.
Handle patient queries and provide timely resolutions.
Coordinate sample collection and processing activities.
Maintain cash records and accounts of collection executives.
Ensure compliance with laboratory SOPs and quality standards.
Coordinate with laboratory staff to resolve sample-related issues.
Manage customer feedback and service recovery activities.
Support smooth day-to-day centre operations.

Managed patient registration and billing.
Coordinated diagnostic test scheduling.
Assisted patients with test information and reports.
Maintained accurate records and documentation.
Resolved patient concerns and service-related issues.

Handled customer inquiries and complaints.
Assisted in laboratory coordination activities.
Managed patient records and administrative documentation.
Supported front desk and operational activities.