Muhammad Hassan Shah, e commerce manager

Muhammad Hassan Shah

e commerce manager

Clip In Media , Shaahkar media

Location
Pakistan - Islamabad
Education
Master's degree, Mass Communication
Experience
17 years, 6 Months

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Work Experience

Total years of experience :17 years, 6 Months

e commerce manager at Clip In Media , Shaahkar media
  • Pakistan - Islamabad
  • My current job since March 2015

Working as e-commerce manager my responsibilities were to manage and update online stores of my company on amazon, eBay and their own website.

To manage, maintain and supervise social media accounts with help of social media team.

To design and apply different effective media strategies to improve company image and sales.

To achieve 5 star customer satisfaction rank.

Manage customs and import related issues

B2B and B2C communication with potential clients

Finding new ways of sourcing products for the company.

Interaction with suppliers and manage to get maximum discount possible from them.

Along with it was my responsibilities to adopt and find new ways to promote and increase sales.

For that i extensively used social media and customer support techniques which help us to achieve very good number of sales along with good ranking among customers as well.

store manager at Prefix
  • Pakistan - Islamabad
  • August 2011 to March 2015

Working as store manager my responsibilities were to manage and update online stores of my company on amazon, eBay and their own website.
Along with it was my responsibilities to adopt and find new ways to promote and increase sales. For that i extensively used social media and customer support techniques which help us to achieve very good number of sales along with good ranking among customers as well.

admin assistant at St Mary's Schools
  • Pakistan - Sargodha
  • March 2010 to June 2013

I worked at this position to support my studies during masters degree.
My responsibilities were to maintain academic records, manage teacher student relations and resolve their complains. During this tenure, i achieved to establish a new concept of support for staff and students.
I also managed to establish a proper and independent examination branch, before it was traditional and upto every respective teacher

customer service representative at Sam communication
  • Pakistan - Sargodha
  • April 2008 to August 2009

As a customer support and call center representative my primary job was to contact customers and provide them with best services and to earn maximum satisfaction.

sales representative at Q mart
  • Pakistan - Sargodha
  • March 2006 to January 2008

I worked as sales representative at Q Mart corp.
A well known super mart.

Education

Master's degree, Mass Communication
  • at University of Sargodha
  • August 2014

Got Masters Degree with Position in my session and got special appreciation letters for my intra and extra curricular activities during study tenure

Specialties & Skills

Computer Skills
Media Production
Mass Communication
Media 100
Advertising
Graphic and Video Editing
Marketing
E Commerce Management

Languages

Urdu
Expert
English
Intermediate
Punjabi
Expert

Hobbies

  • Article Writing, Research