Muhammad Shahbaz

• Monitored and managed 50+ CCTV cameras across the campus, ensuring 24/7 security coverage
• Provided technical support to staff and faculty on hardware, software, and networking issues
• Maintained and serviced computers, printers, and other IT equipment to minimize downtime
• Performed data entry and maintained accurate digital and physical records
• Supported multimedia setups for official presentations and campus events
• Assisted in implementation of digital initiatives and system upgrades

Worked on a part-time, hybrid basis alongside other roles — occasional office visits with field-based client outreach
Promoted and sold life insurance policies to individual clients across the assigned territory
Managed client portfolios and maintained accurate customer and policy records
Assisted clients with policy documentation, renewals, and issue resolution
Followed up on premium payments to ensure timely collections
Consistently met monthly and annual sales targets through effective client communication

• Coordinated and supported execution of SME development projects
• Assisted Project Coordinator in planning and execution of daily project activities
• Assisted in new staff hiring process and recruitment coordination
• Supported evaluation of new business contracts and bids received from clients
• Collected and compiled business data maintaining detailed reports for stakeholders
• Conducted research and gathered market data for project requirements
• Performed data entry and maintained accurate digital and physical records
• Facilitated communication between departments, field teams, and management
• Managed financial records including cheque clearing and account documentation