System Administrator
Team Computers
مجموع سنوات الخبرة :5 years, 7 أشهر
Active Directory and Okta administration
O365 and MS Exchange administration
Global user access management
Remote support via Bomgar
IT software and hardware troubleshooting
Infrastructure support - meeting rooms, printers etc
Working on Enterprise applications Service Now, Atlassian Jira and Confluence
Installing and upgrading software remotely (SCCM, antivirus, DLP, TP and ATP etc.)
Troubleshooting software issues by remotely connecting to users' PCs
Worked on ServiceNow and LogMeIn
Installing and upgrading operating systems and computer software
Installing and upgrading computer hardware
Troubleshooting networking and connection issues
Configuring DHCP
Update and maintain the IT inventory and equipment
Inventory and order management
Computer Science
Worked on a project "Network Topology and Analysis" and explored the advantages of IPv6 over IPv4
Class 12