IT Support Specialist
Shield Corporation Ltd.
Total des années d'expérience :11 years, 3 Mois
- Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
- Perform maintenance programs following company and vendor standards- Manage Backup of users data.
- Ensure timely user notification of maintenance requirements and effects on system availability.
- Designed and implemented LAN infrastructure.
-Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
-Responsible for installation and provide support for software, and applications on PC.
-Handle the tasks of technical support to resolve day-to-day network, computer, and peripheral equipment issues .
-Perform installation and up-gradation of desktop application software
-Responsible for documentation and testing desktop staff training.
-Handle responsibilities of analyzing hardware and software problems and select proper corrective action.
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