Muhammad Shoaib Chaudhry, Specialist

Muhammad Shoaib Chaudhry

Specialist

Telenor

Location
Pakistan - Islamabad
Education
Master's degree, Databases
Experience
17 years, 5 Months

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Work Experience

Total years of experience :17 years, 5 Months

Specialist at Telenor
  • Pakistan - Islamabad
  • My current job since May 2010

I have worked in Telenor in the following two roles

1 Oracle SOA Suite Administration
2 Technical Consultant for Oracle E-Business Suite

Oracle SOA Suite Administration

Installation and configuration: Install, configure and administer Middleware stacks environments including, Oracle Weblogic Server, SOA Suite and its supporting technologies.
Monitoring: Setup and maintain effective monitoring and alert systems using Oracle Enterprise Manager 12c and Cron jobs.
Cross Platform: Extensively work with cross platform infrastructure and support teams (OS, Network, Security, applications, databases and various endpoint-connections) and third party vendors for project and production support.
Development Support: Work with development teams in their project developments, testing, deployments, and maintaining codes and processes, and debugging application issues.
Maintenances: Plan and perform environment refresh, upgrade, patching, change management and release management duties for SOA Middleware application stack.
Define and plan maintenance activities and ensure application availability and usability.
Maintain all configuration files, including: logs, endpoint connections, data sources, build, deployment, environment files, etc.
Performance Tuning: Define performance criteria and monitor to identify opportunities, and tune to improve application performance, throughput, scalability and stability
Tune memory, heap and JVM settings to increase the application’s performance.
Conduct and Support the performance tests of the integrated applications by various supporting activities,
troubleshooting, issue resolving and tuning as required
Deployment: Deploy applications and processes using IT Governance, command line, Ant scripts and console. Develop and Maintain deployment procedures and workflows
Troubleshooting: Act as a first point of contact for any technical issue related to SOA environments.
Troubleshoot complex technical issues at any/all level of the application technology stack,
including: Application Server, BPEL server and processes, Databases, Endpoint connections,
Security, and Network by viewing logs and using various tools


Oracle E-Business Suite

Worked as a supply chain management executive and covered functional as well as technical areas of oracle e-business suite. My responsibilities here includes :

Incident management, Change management and Request management for Oracle Supply Chain Modules.
Design, develop, configure, maintain and support enterprise Oracle SCM (Purchasing) Applications and complex interface solutions.
Coordinate with Functional team to resolve technical issues.
Identify and implement work processes in Oracle Applications according to Industry Best Practices.
Ad hoc data extraction from Oracle EBS for auditors
Analyze and document end-users requirements according to the ITIL framework.
Implement change requests and perform troubleshooting.
Conduct acceptance testing and end-user training.
Participate in business application implementations

Senior Associate 2 at KPMG
  • Pakistan - Lahore
  • March 2007 to May 2010

Worked in IT Advisory department in the following two roles
1 - Technical Consultant to do IT Risk Advisory
2 - ERP consultant to implement different modules of Oracle E-business Suite.

Oracle E-Business Suite

• Understanding and documentation of Business Processes
• Documenting reporting requirement.
• Setting up of Test and Production Server as per business requirement
• Developing of Test Scripts and user guides.
• Conducting Session with the user for Requirement Gathering for interfacing of different Legacy systems with Oracle E-business Suite.
• Conducting the Project and Client Team Orientation session.
• Developing an interface of Oracle Applications i.e. General Ledger, Accounts receivables, Accounts Payables with legacy system of the client
• Developing reports in oracle developer 10g and register with Oracle Applications to meet the client requirements.

IT Audit

• I was involved in various assignments in IT Advisory Services Division. I have been engaged in various IS engagements, which includes controls of Oracle Financials, SAP, Visual FoxPro and Visual Basic based financial applications in terms of IT General and financial reporting controls such as input, processing and output controls, period end closing, authorization matrix and access controls; transaction logs; system generated MIS reports; and controls over chart of accounts, transactions, back-dated entries, etc.
• I have performed reviews of security standards; IT Governance and Strategic Planning process; IT infrastructure; Segregation of duties; Access rights; IT operations; change management procedures; Disaster recovery procedures; and backup procedures.

INTERN at UNITED BANK LIMITED
  • Pakistan - Multan
  • July 2005 to September 2005

Worked with Database and Network Administrator Team to Online the Branch with UBL Banking Software.

Education

Master's degree, Databases
  • at COMSATS Institute of information and technology
  • August 2007
Bachelor's degree, Software Engineering
  • at Bahauddin Zakariya University
  • May 2005

Specialties & Skills

Oracle E Business Suite
Oracle SOA Suite
IT Audit
Oracle SQL
Oracle E-Business Suite - Apps Schema
Oracle SOA Suite - Installation, Configuration and Maintainence
Oracle E-Business Suite - Alerts
Plan and perform environment refresh, upgrade, patching, change management and release management
Oracle E-Business Suite - Customize Report Development
Oracle E-Business Suite - Interfacing
Enterprise Manager 12c for effective monitoring and alerts
Oracle E-Business Suite - Forms Personalization
Oracle Portal
Oracle E-Business Suite - Supply Chain, Financials (Technical)
PL/SQL Developer
Oracle E-Business Suite - Supply Chain Procurement - Functional
Oracle Discoverer 10g

Languages

English
Intermediate
Urdu
Expert

Training and Certifications

ITIL® Foundation certificate in IT Service Management (Certificate)
Date Attended:
December 2014
ITIL® Intermediate certificate in Operational Support and Analysis (Certificate)
Date Attended:
November 2016
Six Sigma White Belt (Certificate)
Date Attended:
October 2016
Risk Management and Independence (Training)
Training Institute:
KPMG
Date Attended:
October 2008