Muhammad Shoban

• Manage and control project documentation related to highway Operations & Maintenance
activities.
• Support IBM Maximo EAMS activities including Work Order tracking, monitoring updates,
and following up on completion status.
• Maintain Work Order registers, tracking sheets, and maintenance-related records.
• Collect, verify, organize, and update asset and maintenance data received from project teams.
• Prepare daily, weekly, and monthly project reports using Microsoft Excel and Microsoft
PowerPoint.
• Manage RFIs, technical documents, correspondence, and document registers.
• Perform document quality checks to ensure accuracy, completeness, and compliance with
project requirements.
• Coordinate with engineers, supervisors, maintenance teams, and stakeholders for document
and data requirements.
• Maintain proper filing systems for drawings, reports, work orders, inspection records, and
technical documents.
• Support continuous improvement of document control and reporting procedures.

• Managed daily garage operations and coordinated with technicians to ensure smooth
workflow.
• Maintained operational records, customer documents, service details, and job-related files.
• Handled daily income records, payment tracking, and basic financial documentation.
• Prepared reports related to completed jobs, services, and daily business activities.
• Coordinated with customers, suppliers, and workshop staff regarding work progress and
requirements.

•
Assisted Customer Relationship Manager in handling client accounts.
• Gained practical exposure to banking software and customer support operations.
• Supported day-to-day branch operations including customer documentation and service.