Executive assistant and Manager Administration
Linktax UK Pvt Ltd
مجموع سنوات الخبرة :17 years, 2 أشهر
Oversee Performance & Maintaining day to day Operational Activities.
Manage Professional and Personal Calendar for CEO, including Agendas, Mail,
Email, Phone Calls, and Client Management using MS Outlook, MS Teams,
Planner, MS OneNote and MS To-Do List and Recur Reminders.
Conserves Executive’s time by Reading, Researching, and Routing
Correspondence, Drafting letters and Documents, Collecting and Analyzing
Information and Initiating telecommunications.
Act as the Point of Contact among executives, employees, UK Clients and Vendors.
Manage Communication in Timely Manners with Employees by Liaising with
Internal and External executives on various projects and task.
Customer Support Services to UK Clients on Record Request, Chase Payment &
Job queries for their Tax Submissions.
Manage Human Resource Departmental functions including Add Post for job
positions, Shortlisting, Scheduling Interview, and Manage Staff Time Sheet, Process
Payroll on Monthly Basis.
Registrations of UK Clients with HMRC & Company House for their Individual &
Business Tax Returns CS, CT, VAT, SE Quarterly and Yearly Basis.
Manage Petty Cash on DEXT & Made Payments to Vendors.
Organize and Maintain & Update Office HR Records, Filing System using
Organizational Official SharePoint, Xero Software & HRM.
Update CEO on going Operational & Projects.
Manage Student Fee Ledger Accounts using SAPS.
Issue Fee Vouchers and Maintain Accurate Records, Process Student Fee Payments.
Liaise with other Departments for Fee-Related Matters.
Reconcile Bank Statements and Ensure Timely Deposits on Daily Basis.
Attend Training and Development programs to stay up-to-date on best practices.
Update and Distribute Fee Schedules and Payment Deadlines.
Generate Fee Reports for Senior Management Weekly & Monthly Basis.
Address Student Inquiries regarding fees and payments.
Enforce Fee Payment Policies and Procedures Circulate to all departments.
Issue Reminders and Follow up on overdue payments.
Assist Students with Resolving Fee-related Queries.
Generate Reports on Fee Collection, Outstanding Payments, and Financial trends.
Analyze Reports and Identify areas for improvement.
Prepare Reports for Management and External Auditors.
Supervising the Administrative Staff and ensuring that the day-to-day operations
are carried out seamlessly
Answering incoming calls, taking messages and re-directing calls as required.
Performing & Maintaining day to day Operational activities
Allocating responsibilities and office space & Assessing Staff performance through performance appraisals
Providing Coaching and Guidance to Ensuring operations adhere to policies and
regulations
Ensuring the Smooth and Adequate Flow of Information within the Company
Keeping abreast with all Organizational changes and Business developments
Managing Inventory of Office Supplies and Organizing & Purchasing of new
material
Monitoring Costs and Expenses to assist in budget preparation
Overseeing Facilities Services, Maintenance Activities and Tradesperson
Working with Management and Support Staff to assess and Improve administrative
processes and Enhance efficiency
Diary management and arranging appointments, booking meeting rooms and
conference facilities.
Dealing with Email & Telephonic enquiries.
• As a Protocol Officer
USA Embassy, Islamabad. (27-12-11 to Sep-2018)
Provide customer services at helpdesk including hotel reservations, airport expeditor requests, access requests and respond to telephonic inquiries to the customers.
Correspondence on email & telephonic with different departments regarding their visa queries, expeditor requests and NOC for official trips and maintaining the soft & hard files record using ms office and update record on daily basis.
Provide administrative support to all staff in travel office ordering, supplies, travel requests, data entering, leave records and prepare arrival departure list.
Expedite Pakistani visa, third country visa, NOC and at airport for US Embassy diplomats, officials and VIP delegations at airport.
Maintain and update the record on daily basis using Microsoft office.
Maintain good business relationship with ASF, ANF, Custom, and Immigration Authorities at the airport, MFA and passport office officials to ensure smooth operations at airport to us embassy officials, visitors and VIP delegations upon their travels and for their visa endorsement for different countries for their official trips.
Manage & Update record @ SharePoint on daily basis.
Provide customer services at helpdesk including hotel reservations, airport expeditor requests, access requests and respond to telephonic inquiries to the customers.
Check/Inn, Check/out TDY’s brief them about the services at iPods welcome center.
Manage the meeting, parties and events at the iPods welcome center reserved by different dept. Of STATE & RAO
Cash handling maintain daily, weekly and monthly reports of sales.
Data entry and maintain the sales & cash records on MIS (management information system).
Prepare monthly inventory report
Receiving cash and coupon as cashier at cafeteria
Sending and receiving and maintaining the food & beverage demand from USEA store for cafeteria on daily basis.
Coordinating and managing happy hours, events and parties at American club with club members.
Performing day to day Front Office operational activities.
Greet arriving Customers at Front Desk from Multinational Companies &
NGO’s & Corporate Clients assign their Rooms as per their reservations &
respond their queries.
Answer enquiries regarding Hotel services and Registration by letter, by
telephone and in person, provide information about available service.
Receiving & timely sending confirmation for the Rooms & Meetings via Email,
Telephone and Fax as desire.
Internal & External Communication as desire by companies & Clients.
Compile and check Daily Record sheets, Guest accounts, Receipts and
Vouchers using computerized or manual systems.
To Arrange the Meetings, Events & Workshop Setup for the Staying Guest.
Maintain an Inventory of Vacancies, Reservations and room assignments.
Preparation of Daily, Monthly Revenue Reports.
Register arriving guests and assign rooms using Hotel Management Software.
Receiving Payments and Petty Cash Handling.
To arrange all the Lodging & Transportations Services from Airport to Hotel as
per Request.
B.com Business Administration
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