Assistant Store Manager
Apparel Group
Total years of experience :6 years, 2 Months
Managing the team ensuring to achieve the sales targets through outstanding guest experience;
Deliver sales reports;
Efficient management of the stock as accountable of the inventory process and result;
The implementation of the company’s policies and procedures;
Conduct sales analysis, follow up on market trends and monitor the competition’s activity;
Propose ways to improve the business: in store merchandizing, opening hours, product mix;
Produce quantitative and qualitative sales report;
Be present in the shop floor to generate sales and handling VIP customers;
Identify customer potential needs and use initiatives to meet those needs;
Ensure consistency in guest experience delivered and handle all complaints;
Ensure building, maintaining and using the customer data base;
Enter all received goods and ensure stock control and proper record of all stock movements;
Supervise the replenishment process to avoid and report any over stock along with the suggested corrective action;
Prepare for the inventory;
Coordinate with the back office, suppliers, logistics, marketing and merchandizing team regards of new launches, in store animation or renovation and provide feedback accordingly;
Follow up on different issues with Mall Management such as mall promotions, permits, security;
Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation;
Implement all merchandising as per the brand’s visual merchandising guidelines;
Conduct daily walkthroughs to check presentation standards;
Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff;
Can be involved in the recruitment process of Shop Staff and Sales Executives within the domain;
Conduct the appraisal and assessment of own team members
Responsible for coaching and training of team members.