Muhammad Umair Ahmad

Data Center Team Leader at Systems Limited

• Pakistan - Lahore
• My current job since June 2022

Virtual Infrastructure Specialist at Netsol Technologies Ltd

• Pakistan - Lahore
• October 2019 to June 2022

Install new / rebuild existing servers and configure hardware,
peripherals, services, settings, directories, storage, etc. in accordance
with standards and project/operational requirements.
 Perform daily system monitoring, verifying the integrity and
availability of all hardware, server resources, systems and key
processes, reviewing system and application logs, and verifying
completion of scheduled jobs.
 Plan and Execute upgrades, migration, troubleshooting, fixing
problems and owning issues through to resolution.
 Managing multi-vendor virtual infrastructure including Microsoft
Azure Cloud based VMs management, support and troubleshooting as
well as on-premises VMware ESXi 6.0 based host machines.
 Provide and develop a level of expertise and solutions in; VMware,
Microsoft Azure, Windows, Linux troubleshooting and Storage
Systems.
 Maintaining and provisioning of existing VMs as per Projection Plan
and draft upcoming Plan as per Projects requirement.
 Repair and recover from hardware or software failures. Coordinate
and communicate with impacted constituencies.
 Hands on migration of Workloads on-premises to the cloud when
required.

Network and System Administrator at Mukhtar A. Sheikh Hospital

• Pakistan - Multan
• August 2018 to November 2019

• Managing the network and system support team.
• Create and maintain documentation as it relates to network configuration, network mapping, ELV systems. process and service needs.
• Design and deploy company LANs, WANs, ELV systems and wireless networks, including servers, routers, firewalls, AVAYA PABX exchange and switches.
• Conduct research on IT/ELV products, services protocols and standards to remain abreast of developments in the IT/ELV industry.
• Configure networks and ELV Systems to ensure their smooth and reliable operation for fulfilling business objectives and processes.
• Oversee new and existing equipment, hardware, and software upgrades.
• Monitor network and ELV performance and troubleshoot problem areas as needed.
• Practice IT asset management, including maintenance of IT component inventory and related documentation and technical specifications information.
• Monitor and test network performance provide network performance statistics and reports.
• Participate in managing all IT/ELV security solutions.
• Manage and administer Data Center.
• Carry out preventive maintenance for Data Center facilitation equipment.
• Manage and supervise Data Center Access logs.
• Carry out awareness sessions for Data Center operations with team.
• Plan and execute all Data Center Activities.
• Maintain Data Center documentation.
• Carry out Data Center Earth pit Testing.
• Manage and Monitor Data Center environment monitoring system.
• High level end user support and smooth operations of support department.
• Ensure the optimal working of AVAYA PABX exchange.
• Coordination with ISPs for uninterrupted network and PRI connectivity.
• Manage, administer and monitor following IT Services: AD, DNS, File Server, FTP, Exchange and related infrastructure.
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

Principal Infrastructure Engineer at NETSOL TECHNOLOGIES INC

• Pakistan - Lahore
• October 2016 to August 2018

Managing virtual infrastructure, maintenance, support, troubleshooting
and repair for 40+ host machines (hypervisors) and 2000 guests
 Manage compute and storage resource capacity to optimize system
performance, increasing VM density by over 30%
 Installed, and configured the datacenter with new VMware ESXi hosts.
 Monitor hardware performance of running physical and VM servers
 Manage templates, cloning, migration, backup and restoration of VMs
as per requirement.
 Maintain the Virtual Infrastructure Server’s H/W projection of current
& upcoming project based VMs quarterly
 Maintain existing standard operational procedures (SOP) documents
and draft new SOPs as necessary
 Provided 2nd and 3rd level technical support and troubleshooting to
internal and external clients
 Built and maintained network infrastructure consisting of Windows,
Linux and virtual products.
 Installed, configured, tested and maintained operating systems,
application software and system management tools.

Senior Infrastructure Engineer at Netsol Technologies Ltd.

• Pakistan - Lahore
• September 2012 to September 2016

* Manage compute and storage resource capacity to optimize system performance, increasing VM density by over%.
* Installed, Managed, and configured the datacenter with multiple VMware ESXi hosts with High Available and Distributed Resource Scheduler.
* Provided assistance in designing, evaluating, and configuring desktop and server virtualization infrastructure utilizing VMware.
* Monitor hardware performance of running physical and VM servers.
* Manage backup and restoration of VMs.
* Oracle RAC deployment on Linux with oracleG R2 on high end environments for clients.
* SQL cluster deployment on windows server.
* Maintain the Virtual Infrastructure Server's H/W projection of current & upcoming project based VMs quarterly.
* Maintain existing standard operational procedures (SOP) documents and draft new SOPs as necessary.