Senior Manager/ Head Documentation UAE
Standard Chartered Bank
Total years of experience :15 years, 11 Months
1. Management and supervision of corporate lending documentation of SME and Corporates of UAE, Qatar, Bahrain and Strategic Non Presence Countries Viz. Saudi Arabia, Lebanon and Iraq on an end-to-end basis.
2. Ensuring that all credit documentation is perfected in line with credit approval prior to drawdown of facilities thereby protecting the bank against possible legal/financial risk.
3. Ensuring that documentation preparation, review and perfection activities are performed in accordance with the requirements of the bank’s policies and standard operating procedures as amended from time to time.
4. Review and update processes and drive standardization and automation of processes and provide inputs / support to the Group on standardization / automation initiatives. Manage post-launch activities to ensure that initiatives are properly implemented, consistently interpreted, understood and applied.
5. Implement synergies within the function and liaise and cooperate with other operations units to maintain the best interests of the Bank regarding credit documentation and related processes.
6. Perform the financial planning, budgeting and capacity planning for the unit.
7. Encourage and embed a culture of Compliance and ensure that all staff members are aware of the relevant Group Polices, and procedures and controls are in place and actually followed by all staff.
8. Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees
9. Work with Operational Risk (OR) function to provide assurance that the Standard Operating Procedures (SOPs) and Service Level Agreement (SLAs) are being meticulously adhered and all TATs are met by conducting the Control Sample Testing (CST) and Key Control Indicators (KCIs)
10. Escalation of operational risks and losses to concerned Operational Risk Officers.
11. Maintain a state of audit-readiness throughout the function at all times, and manage internal and external reviews and Audits.
12. Prevent occurrences of near misses or operational losses arising from ineffective documentation and controls.
13. Identify, assess and escalate (where required) process risks, and ensure necessary mitigants are in place.
14. Ensure that department guides and process notes are upto date and there is consistency in work practices and approach across the team as a whole.
15. Ensure that assigned direct reports provide accurate and timely data for MIS to monitor performance.
16. Participate fully and promptly in the provision of information for MIS reporting purposes.
17. Participate and contribute to initiatives aimed at improving MIS quality from the Unit
Stakeholder Management
18. Listening to business stakeholders needs, their challenges and priorities with respect to documentation, through frequent interactions with them and to provide the most appropriate solution while safe guarding the interest of the bank.
19. Develop a close working relationship with all key stakeholders including Business Units, Legal, Credit, and the Group Credit Risk Control.
20. Ensure agreed service standards are met for the various documentation activities.
21. Provide clear & timely response to stakeholder inquiries (both internal & external).
22. Aligning the priorities of the function to the expectations of stakeholders.
23. Coach, train and mentor the unit managers / and team members to improve their performance.
24. Motivate the team to achieve optimal results in all their activities.
25. Promote fair accountability principles amongst direct reports and across the team
26. Collaborate with fellow team members and managers to implement the CRC Group agenda.
27. Develop and recommend High Performers (HIPO’s) within the function.
28. Ensure an effective backup strategy and succession plan is in place for the team.
29. Promote work-life balance across the Team.
1. Align people/processes/systems with the strategy/stakeholders of Documentation Department.
2. Keep Documentation Department abreast with relevant changes inside/outside the bank and changes in Legal frame-work relating to banking/financial industry.
3. To ensure security documents are prepared in accordance with the credit approval, properly and validly executed, safely kept in vault and remains valid at all times during the tenure of the credit
4. To ensure that the securities are perfected before release of facilities and duly insured where applicable.
5. To allow release of syndicated and structured facilities after checking completeness of executed documents in line with approval and internal/external legal opinions.
6.To attend day to day issues in documentation vetting and communication with legal counsel if necessary.
7.To guide the unit staff as and when required and to develop/train new staff members by continuous mentoring and coaching.
8. To officiate Head of Documentation Validation Unit.
9. To ensure accuracy of exceptions reports, early warning reports and early warning triggers pertaining to documentation.
10. To work with IT for immediate resolution of any systems related issue and to work on improvement of relevant systems.
MBA Banking & Finance