Muhammad Usman Sadiq

Led endtoend warehouse operations: receiving, order picking, packing, and dispatching.
1. Increased inventory accuracy by 20% through cycle counts, bin audits, and reconciliations.
2. Enhanced delivery turnaround time by 33% by optimizing warehouse workflows.
3. Reimplemented binaudit strategies, reducing damages by 13%.
4. Improved space utilization by redesigning warehouse layout.
5. Supervised team members, ensuring 100% SOP compliance.
6. Coordinated with sales/logistics to meet strict delivery timelines.
7. Tracked shipments and managed online orders via ERP & delivery tracking systems.

Successfully delivered IT projects worth PKR 100M, ensuring ontime and budgetfriendly execution.
1. Maintained highly accurate records for PKR 100M+ inventory and assets.
2. Developed detailed project plans, progress trackers, and resource allocation strategies.
3. Implemented PM methodologies (Agile, PMI standards) to boost execution efficiency.
4. Used MS Project &Jira for tracking milestones and deliverables.
5. Proactively identified and mitigated risks to ensure smooth execution.

In I started my journey from Jr. Field Engineer and became Assistant Operations Manager, where I;
1. Elevated customer satisfaction from 85% → 94% by enhancing operational processes.
2. Achieved 100% sales target attainment for two consecutive years through realtime sales dashboards.
3. Oversaw daily inbound & outbound goods logs with full compliance.
4. Streamlined operations with innovative process improvements, reducing turnaround times by 25%.
5. Implemented costoptimization initiatives, saving over PKR 10M annually.
6. Coordinated with crossfunctional teams to align sales, logistics, and customer support operations.