Muhammad Usman, Senior Officer Business Analysis Revenue Billing

Muhammad Usman

Senior Officer Business Analysis Revenue Billing

Sui Northren GAS company Limited SNGPL

Location
Pakistan - Islamabad
Education
Diploma, Diploma in IAS AND IFRS
Experience
17 years, 1 Months

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Work Experience

Total years of experience :17 years, 1 Months

Senior Officer Business Analysis Revenue Billing at Sui Northren GAS company Limited SNGPL
  • Pakistan - Islamabad
  • My current job since January 2021

Industrial LNG, Captive power, PFC,
Commercial, Commercial LNG and special domestic billing, Revenue Analysis
And all legal issues related to industrial, Domestic, special domestic and domestic billing.
Recovery against all category consumers.
Government relation management.
Regulatory relationship management.
Conflict Management, dispute resolution and settlement & Reconciliations.
business analysis

Executive Officer Business Analysis Revenue Billing at SNGPL( Sui Northren GAS pipeline Limited)
  • Pakistan - Islamabad
  • January 2018 to January 2021

Public dealing, customer services
Arranging and finalization of review cases of Commercial, Domestic and Special domestic consumers
Managing subarea domestic billing in-charges and co-ordination for various assignments.
Analysis and identification of variation in domestic average consumption
Ensure timely billing of more than 5 lack consumers and bill distribution
Addressing complaints of consumer and providing timely feedback
Conflict management, reconciliation and settlement of various disputes.
Cross checking of samples of domestic and commercial consumers for accurate billing.

Officer Business Analysis/ Revenue/Billing at SNGPL(SUI NORTHERN GAS PIPELINE LIMITED)
  • Pakistan - Rawalpindi
  • February 2015 to January 2018

• Ensure timely recovery of receivables from customers
• Preparation of management reports on monthly basis using spreadsheets
• Handling of customers from domestic, industry and commercials segments for billing, reporting and analysis
• Fleet management & staff management
• Coordination with various departments such as metering, operations, customer services and sales for resolution of various issues
• Site visits and inspection visits of sub regional offices, TBS, DRS and CMS to ensure timely billing
• Preparation, presentation and representation of various cases to defend company's stance
• Analysis of defect reports of meters from labs and further rectification of under billing or over billing accordingly
• Analysis of Bills based on readings from HHU and CCB to ensure accurate billing
• Ensure timely filing of recovery suits
• Verification, coordination and follow up with third party contractors for timely recovery
• Evaluation of recovery contractors and ensure timely payments to subordinate staff
• Preparation of vigilance reports
• Verification and authentication of under billing and over billing scenarios
• Negotiations and settlement of various issues/Disputes with industrial, domestic and commercial consumers
• Booking of un booked volume of unaccounted for gas(UFG), Theft charges and others as per company policy
• Handling of complaints from government regulatory authorities such as OGRA(Oil and Gas regulatory authority) and other institutions such as WAFAQI OMBUDSMAN and arranging replies to ministry of petroleum
• Understanding of government regulatory framework and procurement rules PPRA
• Ensuring compliance of regulators standards for billing

Assitant Manager Finance/Revenue/Settlement and Reconcilliation/planing analysis and reporting at PTCL(Pakistan Telecommunication Company Limited)
  • September 2007 to February 2015

• Preparation of Management reports using data analysis skills in excel and other billing soft wares
• Preparing, forecasted and Budgeting analysis for setting of goals and objectives for quarterly, half yearly and yearly strategy.
• Suggesting management and other clients for improvement of systems and briefing management for decision making.
• Responsible for monthly reconciliation with Top cellular Mobile companies of Pakistan i.e Mobilink, Ufone, Telenor and Zong with an approx amount of 400 million Rs Per month and annual Approx Rs 4 billion
• Maintaining of accounting records.
• Preparation of Dispute records between PTCL and other companies like Mobilink, Ufone, Telenor, Warid and ZONG.
• Preparation of settlement summary statements between PTCL and other operators.
• Working on soft ware’s for Preparation of reports.
• Financial Analysis using pivot table and excel.
• Invoicing of PSTN to Mobile Operators, domestic and International traffic.
• Reconciling operators claims with PTCL records.
• Generating change requests pertinent to different operators and call traffic scenarios.
• Evaluation of quotations, preparing of comparative statements for evaluation.
• Posting of transactions in Ledgers.
• Technical and financial analysis of Proposals.
• Ensuring implementation of Contract and tariff agreements.
• Controlling processes to ensure implementation of SOPS.
• Awareness of Procurement rules as applicable such as ppra.
• Implementation and management of interconnect agreements with emphasis on commercial aspects.
• Follow up and supervision of Finance and IT functions to ensure timely Interconnect reconciliation, settlement and payment on a monthly basis.
• Handling of different projects i.e DRRMP (District road resource management project, PMC (Planning and monitoring cell).
• Correspondence with different organizations i.e Audit firms such as Ferguson and For Rhodes, to fulfill audit requirements.
• Arranging and coordinating among various stake holders for resolution of different issues.
• Preparing different traffic analysis, i.e International and domestic traffic Analysis on daily and monthly basis as per required by management from time to time.
• Commercial evaluation of Tariff offered to different LLOS and international carriers such as Vodafone, T mobile and Orange.
• Responsible for billing of SMS services to different mobile companies .
• Understanding of RIO and ensuring implementation of various clauses pertinent to invoicing and dispute resolution.

Project Accountant at Asian Development Bank District road resource Management Project
  • Other
  • April 2007 to September 2007

• Monthly, Quarterly, intermediate and yearly evaluation of projects.
• Handling of different projects i.e DRRMP (District road resource management project, PMC (Planning and monitoring cell).

Education

Diploma, Diploma in IAS AND IFRS
  • at ICMPA
  • March 2014

Successfully completed in first attempt

Master's degree, Ms(Finance)
  • at International Islamic University Islamabad
  • December 2012
Master's degree, MBA Finance
  • at International Islamic University Islamabad
  • December 2007

stood third in my MBA Class have worked on special assignments worked on MIS system of American Express bank worked on functionality of Nadra

Specialties & Skills

Management
Variance Analysis
Revenue Assurance
Financial Analysis
Microsoft Excel
BILLING SOFTWARES
MS OFFICE
Hyperion
Accounting
Oracle cc&B
Reconciliation
Oracle Billing Module
Planning
Annual Budgets
Team Management
MBA Finance
MIS Reporting
Oracle BI
Payroll
Microsoft PowerPoint
Risk Management
Analysis
Business objects

Languages

English
Expert

Training and Certifications

Winning Customer through care workshop (Training)
Training Institute:
PTCL Academy
Date Attended:
June 2010
Communication and presentation skills for better customer serivces (Training)
Training Institute:
PTCL Training Academy Islamabad
Date Attended:
February 2010