Muhammad Waqas

-Own and manage AI-enabled national surveillance and enterprise application platforms supporting mission-critical operations.
-Enforced Implementation of the system specification (CCTV, ACS, ANPR, RADAR, etc.) across the stakeholders.
-Led end-to-end onboarding of advanced technologies, including ANPR, Video Analytics, and AI security systems, from proof of concept through production deployment.
-Gathered business requirements, managed technical evaluations, ensured compliance approvals, and drove successful integration into national ecosystems.
-Designed and governed integration frameworks using REST APIs, FTP, metadata standards, and media exchange protocols.
-Coordinated with infrastructure teams across network, F5, VMware, storage, database, and cyber--security domains.
-Improved platform performance through monitoring of latency, response time, storage utilization, and availability metrics.
-Managed incidents, changes, vendor escalations, and service requests to maintain high service continuity.
-Oversaw LDAP integration, access management, permissions governance, and system resource planning.
-Produced executive dashboards, KPI reports, health metrics, and audit reports for leadership
stakeholders.
-Drove roadmap enhancements aligned with operational and national strategic objectives.

• Led comprehensive IT operations and fault reporting for a major commercial facility, enhancing operational efficiency.
• Administered SQL database systems, improving data accessibility and reporting accuracy.
• Managed a robust CCTV ecosystem, ensuring optimal surveillance through effective control room operations and maintenance.
• Supervised E-Tag parking control systems utilizing Hikvision ANPR technologies, streamlining parking management.
• Oversaw biometric access control systems, enhancing security protocols across multiple access points.
• Directed Siemens BMS and HVAC monitoring systems, significantly improving facility energy efficiency and operational performance.
• Collaborated with cross-functional teams to identify and implement IT solutions that drive business objectives.

-Played a key role in the transition of Hamad International Airport from construction to live operations
readiness.
-Led technical handover validation, documentation review, and systems readiness for operational
launch.
-Served as Operations Lead for Air Traffic Control Complex and Cargo Complex systems.
-Led development and implementation of IBM Maximo CMMS, including asset hierarchy, workflows, PM
plans, and maintenance strategies.
-Managed enterprise systems including BMS, Fire Alarm, Access Control, Public Address, and TDS
systems.
-Partnered with engineering, warehouse, procurement, and airport authority teams to improve
integration and maintainability.
-Developed preventive and corrective maintenance programs based on asset performance data.
-Contributed to the successful launch of one of the region's leading smart aviation hubs.

• Led the successful deployment of telecom and microwave network projects, enhancing operational efficiency and service delivery.
• Managed NSN microwave network rollout, including swaps, installations, and maintenance, ensuring timely project completion and adherence to quality standards.
• Executed troubleshooting and operations support, optimizing network performance and minimizing downtime.
• Collaborated with cross-functional teams to analyze project requirements, contributing to strategic planning and resource allocation.
• Developed comprehensive documentation and reports, facilitating communication between stakeholders and supporting informed decision-making.
• Leveraged technical expertise to identify and implement process improvements, driving operational excellence in network management.