Business Support Engineer
Middle East Investment Company
مجموع سنوات الخبرة :18 years, 7 أشهر
5 years of professional experience in the field of Information Technology with expertise in Management and intensive involvement in the areas of Network Administration, LAN, WAN, Analysis and Support of Client/Server environment.
Worked as a System Administrator in (NTC) National Telecom Corporation
From 2010 Continue
As a part of the companies services offered, the following services were rendered to the clients for whom a major technical role was played by me. Provide full IT solutions to corporate clients ranging from Computer Hardware to Network.
Experience in Microsoft
• Monitoring and operating a Private Cloud with System Center 2012
• Configure and T shoot in win XP and Win 7, Server 2003 and 2008 R2
• (DHCP Server. Proxy Server) Active Directory Services (ADS)
• DNS, Terminal server, IIS, Internet Information Services. FTP Server, Routing,
• RAS Remote Access Services. Dial Up Connection, VPN. WDS Windows Deployment Services.
• Disk Management.Server Core & Data BackUp
• Installation/Management of ISA Server 2004
• Configuring NAT and Static Routing
• Configure Exchange server 2010
• Network Designing TCP/IP Configuration Network Infrastructure Cabling (Coaxial, Twisted Pair)
• Troubleshooting of Hardware including Printers, Scanners and PC's.
• Implement Active directory for group policy editing for different OUs.
• Responsible for File server,
• Providing training and technical support for users with varying levels of IT knowledge
• Installation and Trouble Shooting of hardware and software.
• Responsible for the Back up of active directory Schema Users and computers.
• Configure a DSL WAN Connectivity.
Experience in Cisco
• Configuring & T, Shoot
• Basic Foundamental Of LAN & WAN. VTP, STP RSTP Routing Protocol like EIGRP OSPF RIPv1, 2 BGP
• Security & Port Maping Access List, NAT Inter VLAN IPv4
Worked as Consumer installation Officer in LINKdotNET
From Aug 2008 to May 2010
• Installation of ADSL router
• Troubleshooting
• Technical Support
Worked as Customer Support officer and Hardware In charge in PAK TIGER
From 2004 to 2006
• Look after LAN
• Technical Support
• Public dealing
Profile:-
✓ Enthusiasm and ability to work on own initiative, good leadership skills.
✓ Ability to organize and plan my duties to achieve goals on a timely and cost effective basis.
✓ Trustworthy, honest, reliable, responsible and diligent with strong listening skills
✓ Ability to learn and absorb quickly and apply where appropriate.
✓ Co-operative, Patient, Friendly, Helpful, Efficient, Organized & Reliable.
✓ Good communication skills.
• Bachelor Computer Science (BScs) • Federal Urdu University of Arts Science and Technology Islamabad.
• Diploma in Telecommunication (D.A.E) • From Telecom Foundation Institute of Technologies and Management Islamabad