HR Officer
STM Security Group (UK) Ltd
Total years of experience :3 years, 2 Months
Responsible in performing full range of Human Resources duties and handled day-to-day HR responsibilities including administrative procedures and recruitment, new joiners administration, liaison with the various divisions within the company, maintaining and producing reports and records, training, disciplinary actions and policy development
Perform versatile HR - Operations tasks, including administration and HR functions Scheduling/rosta management, recruitment, employee training, employee performance management.
Assisting in coordinating effective utilization of the available manpower controls, plan and leave plan.
Assisting in developing policies and procedures as identified in order to ensure efficient organization of the operation.
Assists HRM in recruitment process like screening or selection of candidate, calling candidate for interview, preparing employment offer letter.
Coordinate candidate arrivals to ensure all new joiners are integrated smoothly in the team.
Assist in induction and orientation program for new joiners to ensure they are aware and familiar with the company policies, rules and regulations.
Performs general administrative duties such as data collection, data entry, data updating and maintenance employees’ data using the HR Software (SAP HR/HCM & Gallinet - People Hours) and related paper works.
Provides assistance to Manager or Head of Department during relocation.
Coordinates accommodation function for the employee.
Responsible and ensures compliance with legal/ statutory requirements residence visa, SIA Security Badges, London Overground Travel passes and Staff ID cards etc. in coordination with the UKBA and SIA Departments.
Assisting in formulating training plan in collaboration with the Department Heads giving emphasis on team building, multi-skilling and morale building among staff.
Responsible and ensure submission of reports like signed Joining Report and Offer Letter for the newly joined employee every month in the Accounts Department for payroll purposes.
Attends and answers employees' concerns and queries as relates the HR and their welfare.
Prepares monthly reports for the Monthly HR update - birthday, service award, manpower report, visa or passport renewal, etc.
Facilitating Company social events and employee welfare activities - Staff Party, Monthly Birthday Celebration, Employee of the Month, etc.
@ London Overground Rail Operations Ltd. (LOROL)
Location: London, United Kingdom, Swiss Cottage, London. NW3 6HY United Kingdom
Company Industry: Transportation
Job Role: Customer Service
July 2012 - January 2014
• Part-Time job worked on weekends only.
• Assist Customer with journey planning, selling tickets and oyster cards' related queries.
• Manage and supervise station and respond station operational issues.
• Supervise staff during events management, performing event management duties.
• Incident and disruptions management at station.
• Perform gateline, crowd control, revenue protection and other customer services duties.
• Monitor and assure health and safety procedures being observed at railway stations.
Administration Executive
• Manage effectively correspondence, documentation, filling and record keeping of students.
• Liaise and coordinate with Awarding Bodies regarding students’ registration, progression, courses’ examination and results.
• Coordinate with faculty regarding search and invitation of new Degree Awarding Bodies. Also schedule, plan and execute Clients’ visits and arrange meetings with College Management.
• Coordinate with student recruiting Agents and communicate (both email and telephonic communication), reminders and appointment scheduling with Agents’ regarding student recruitment.
• Provide admin support to Admin & Admissions Manager, teachers and other college staff.
• Liaise and communicate with companies regarding students’ placements and internship and other related student enquiries.
• Coordinate with faculty to review students’ placement eligibility, faculty reviews and monitoring students’ performance during placement.
• Organize student career development events, training sessions and seminars.
• Maintenance of college library, including cataloging, distribution, and record keeping.
• Communicate with students regarding lectures schedules and other messages. Also manage students’ feedback.
• Monitor student progress, achievements and attendance.
• Actively implement and promote LE policies, maintain learning environment for students.
• Organize and maintain student files and records.
• Monitor and assure tidiness of building and classrooms stocked with necessary tools for lectures.
• Provide pastoral care and support to students.
• Maintain own continuing professional development.
• Perform any other duties commensurate with the grade and purpose of the post and general office management.
• Prepares itineraries, agendas, and expense reports.
• Organize and maintain file and records.
• Prepare official correspondence, coordinate and tracking functions, format correspondence, mark recommendations, and handle incoming and outgoing visit requests, logging, and correspondence.
• Manage and submit reports on basis of Customer Feedback.
• Manage all aspects of the business unit operating budget.
• Maintain the security of confidential information.
• Managing and updating business/customer contact database, corporate files and business plans.
• Coordinating workflow and maintaining a productive work environment.
• Provide general administrative support including but not limited to: phones, distributing mail, and preparing expense reports on daily, weekly and monthly basis.