Manager / Head of Interconnect Billing & Revenue Assurance
Telecard Limited
مجموع سنوات الخبرة :26 years, 9 أشهر
Major responsibilities include:
Interconnect Billing & Settlement:
o Prepare periodic Invoices for Interconnect Partner Operators
o Responsible for receiving, evaluating, processing and timely payments of cost invoices related to traffic, MRC and other payment related to domestic and ISD operators.
o Managed Interconnect Settlement with Domestic & ISD operators having interconnection with Telecard.
o Front line interaction with PTCL and all other cellular and fixed line operators in Pakistan and outside Pakistan.
o Developed a mechanism for interconnect dispute resolution and recovered long outstanding dues from PTCL and other operators.
o Ensured timely recovery of dues.
o Liaison with internal and external auditors.
REVENUE ASSURANCE:
Responsible for verification and monitoring of end to end flow of all revenue streams. The monitoring and verification may include:
o Mediation Systems
o Postpaid Billing Systems, Interconnect Billing Systems, Point of Sale Systems, Provisioning Systems, Sales Channel Management, Network Elements (switches, gateways, IN, servers, SMSC, other components) and tariff management.
o To review traffic related alerts generated by MIS and timely intimation to concerned department for action.
Corporate Billing:
Upon establishing the separate Corporate Billing function at Telecard, I was assigned the task to develop and supervise the new operations at Karachi Office. Key responsibilities included:
o Corporate Billing for corporate customers of new business lines, ESS and ESG
o Quality Assurance and Signoff on all Invoices and Collections of nearly 400 Corporate Customers.
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Promoted and transferred to Islamabad for direct correspondence with Local Operators (PTCL, Mobilink, Warid, Telenor and Ufone) as well as Pakistan Telecommunication Authority (PTA) for Settlements, Reconciliations and Payments.
Additional Responsibilities:
• PTA all reports. Monthly International Incoming Traffic, APC for USF monthly reports, Complete
Quarterly reports, Y early PTA reports Monthly reconciliation with PTA for APC for USF Analysis of different types of annual report for change of SOP
Prepared daily LDI ( Long Distance & International) traffic and Receivable / Payable reports for Management
Performed meeting with partner operators for payments date if company face for cash flow issues. Finalize the interconnect cost for payments.
Resolving the dispute matter with partner operators as per interconnect agreements.
• Manage Interconnect Settlements & Collections arrangements International entities in coordination with central Finance.
• Vetting of Interconnect Agreements from Billing & Settlements perspective.
• Ensuring/ Cross Checking Proper mapping of Interconnect partners in Billing Software as per agreement.
• Ensuring/ Cross Checking Proper Periodical Rate Updating in Billing Software as per the Rate Changes.
• Invoicing & Declarations to Interconnect partners as periodicity mentioned in the agreement.
• Verification and Reconciliation of Interconnect Statements from operators, ensuring timely agreement on Periodical Settlements.
• Dispute Management.
• Collections and Overdue Management (Receivables), Aging Analysis, follow-ups & Controls and achieving Collection Targets
• Prepare Accounts Payable/Receivable forecasts, monthly collections and other statistical reports to senior management.
• Daily Exposure Analysis, Control & Management as per Credit Policy.
• Interaction with various strategic partners.
• Forecasting monthly interconnect cost and revenues.
• Coordination with Internal Departments for Interconnect Settlements Completeness like Billing, Mediation, IT, Finance (Account Receivables & Account Payables & Revenue Assurance Teams)
• Implementing & Controlling Key processes related to Interconnect Settlements.
o Settlements Process.
o Dispute Management Process.
o Exposure Management Process.
• Process Improvement initiatives such as automation, standardization, documentation.
Responsible for the various inter-operator billings and settlements.These include: International Traffic Settlement with International Carriers.
Inter-Operator Settlements with Domestic LL Operators.
Wireline Payphone Settlements with PTCL. Wireless Payphone Settlements with PTCL.
Check and verify the Non-Traffic Billing by PTCL and other Operators. Controlling of Credit / Collection and Risk Assessment of International and Local Operators.
Monitoring, Assessment and Presentation of Revenue and Cost related reports of LDI BU. Calculation and Finalization of following Payments of PTCL / PTA for payments: Local Loop Wireless Payphones Long Distance and Intrntnl Demand Note/Bill of Co-location Demand Note/Bill of Co-location Demand Note/Bill of Co-location DPLC payments Lease Line E1
Connectivity, DIU E1 Connectivity DRS Bills DRS bills IPLC Fiber Optic Demand Note / bill of DPLC
Demand Note of DIU
Responsibilities Include:
Invoicing Partner Operators on a regular basis. Different operators may have different billing cycles and this need to be followed strictly.
Identification of risk areas, Frauds and billing disputes and liaison with Operators to resolve the same.
Net-off calculations with operators and liaison with Operators to settle the same. Preparation of Revenue and Cost related reports and liaison with Finance department for payments / receipts and follow-up on the same. Maintaining up-to-date Operator ledgers. Define, manage and monitor all Billing and Settlement Procedures for LDI SBU including Wireline billing ( PTCL), WPS Billing ( PTCL), WLL Billing ( all operators), LDI Billing, and Leased Line Co- location billing, International and Local Operators Invoicing.
Audit automation systems output to ensure that accurate bills are processed by MIS. Request changes / modifications, where necessary.
Collect bills and CDR’s from other operators within set timeframes as per Interconnect Agreements.
Resolve billing and Settlement disputes and Conduct periodic reconciliations with other operators.
Ensuring all rebate claims, misuse claims and any other claims are properly filed and followed up upon as per Interconnect Agreements.
Develop procedures and monitoring tools to identify revenue leakages, cost effectiveness through billing errors in the IN, MSCs and other billing systems used by the company.
Interconnection Wholesale - Omantel:
Management of the international wholesale agreements and Settlement with all International carriers Resolve issues relating to billing; interconnect capacity, payments, reconciliations, disputes. Negotiation of Interconnect agreements and tariffs. Technical requirements of interconnection (volumes/ capacity etc). Negotiate termination cost with International carriers. Associated with Interconnection costing and tariff models, LRIC. International Roaming Settlement. Assist in regulatory issues relating to interconnection. Billing and Settlement of leased capacity with International carriers. Close monitoring of Traffic for refile cases/ fraud/ revenue leakage.
Credit, Collection and Risk Assessment:
Regular Credit and Risk checks of the operators and ensuring all operators remain within the prescribed / agreed upon Credit Limits.
Joined TeleCard Ltd, a leading telecommunication company in Pakistan, as an Internal Audit Executive.
Job Responsibilities:
To check and verify petty cash expenses for their authentication and to monitor the budget with the expense incurred as per actual and budgeted.
To carry out physical stock taking at corporate office and zones. To reconcile Cash in transit. Review the documentation of import LC.
To reconcile the payment of Clearing Agents for the import of BTS equipment, Calling Cards and other engineering equipment.
To monitor the system for cases being refunded on account of security deposited against Indoor payphones. To check and verify the documentation and verify the reason for refund. Analyze the expense incurred on travel claims submitted by the zones and check data and documents
to prevent the misuse. Minimize rather eliminate any kind of duplication.
To verify the submission and payment of demand notes and to further verify the claims with the prior approval of the concerned officer.
Monthly rentals being paid on account of Vehicles hired in the zone etc.
Boarding and lodging expenses of general management to verify with their entitlement and subject to the approval of CEO in case of over limited expense.
Expenses of miscellaneous nature relating day-to-day business to be thoroughly verified and check.
To check and verify all type of leasing payments through lease agreements and authorizations. Verification of all mark-up payments on all lines of credit.
Verification of payments made for the procurement of Fixed Assets and Stock.
Verification of all types of BTS Expenses; which include Electrical bills, rent and construction. Verification of Full and Final settlement of employees, Distributors and Franchises.
SENIOR INTERNAL AUDITOR / COORDINATOR
Jul 2002 — Jul 2003
After a period of 1.5 years, when the company established a new Research Company, I was selected for the post of Coordinator. I was given an additional job while my previous duties are as it is:
Job responsibly given below in addition to the new job of coordinator in the research company.
Maintain all Accounts
Responsible for Admin, Finance, Accounts and Human Resource. Management reporting
Fedglobe Distribution and Marketing
(Pvt.) Karachi, Pakistan Ltd
SUPERVISER INTERNAL AUDIT
Aug 1997 — Jun 2002
After a period of 1.5 year, I was given to perform supervision desk audit in Head Office
till 31st June 2002.
Job Responsibilities:
Supervise Internal Audit at Head Office. Post Audit of Different Types of Expenses.
Post Audit of Field Staff Expenses of more then 120 employee. Check Credit List of Branches on Weekly Basis.
Reconcile Financial Statement.
SENIOR INTERNAL AUDITOR from 1st September 1998 to 31st March 2001
After a period of 1 year, when the company established a new Audit Department, I was
selected for the post of Senior Internal Auditor to audit the 24th branches from 1st September 98 to
31 March 2001.
Job Responsibilities:
Internal Audit of 26 Branches.
Prepare Audit Report of Branches on Quarterly Basis. Classification and Handling of Damages.
Fedglobe Distribution and Marketing
(Pvt.) Ltd
ASSISTANT ACCOUNTANT
Aug 1997 — Aug 1998
Joined FDM ( Fedglobe Distribution and Marketing ( Pvt.) Ltd, Nationwide distributors of M/S. Kolson ( Pvt.), M/S Shan Food Masalah, M/S Soya Supreme cooking oil and M/S Ever Green Water, from 1st August 1997on the post of Assistant Accountant.
Job Responsibilities:
To maintain Various Books of Accounts.
To Prepare Bank Reconciliation Statement. To Assist Accounts Finalization.
Prepare cash flow statement of Collection Account on weekly basis of 30 branches.
Prepare bank reconciliation statement of 20 branches and Head Office with main bank on weekly basis.
Prepare stock transit report on quarterly basis.
Prepare Budget vs. Expense Statement.
MBA, Finance Jun 2002 — Aug 2004
B. Com Jan 1996 — Sep 1997 Karachi University Accounting, Ecomomics, Bachelor(BSc/BA)