Muhammad Zeeshan Bhatti

• Selling IT multi products such as Desktops, Laptops, LCDs, Routers, Switches, Hard Drive etc. of renowned companies like Dell, HP, Maxell, IBM etc.
• Providing product information to the customer.
• Handling customer queries and providing feedback.
• To ensure the quality of service delivery to the customer throughout the completion of Application.
• Time to Time reporting to immediate supervisor and Relevant Manager.
• Identifying business opportunities by listing new companies.
• Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
• Makes telephone calls and presentations to existing and prospective customers Identifies advantages and compares organization’s products/services.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Prepare strategy to reach the potential market. Develop customized solution for special customers. Ability to meet target, generates business, perform post sales activity.
• Work in competitive environment and identify new business opportunities in the market. Conduct Weekly, Monthly and Quarterly review to optimize performance.
• Taking In-bound/Outbound Calls.
• Providing FCR (First Call Resolution) to the customers by taking the queries in standard time.

• Selling IT multi products such as Desktops, Laptops, LCDs, Routers, Switches, Hard Drive etc. of renowned companies like Dell, HP, Maxell, IBM etc.
• Providing product information to the customer.
• Handling customer queries and providing feedback.
• To ensure the quality of service delivery to the customer throughout the completion of Application.
• Time to Time reporting to immediate supervisor and Relevant Manager.
• Identifying business opportunities by listing new companies.
• Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
• Makes telephone calls and presentations to existing and prospective customers Identifies advantages and compares organization’s products/services.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Prepare strategy to reach the potential market. Develop customized solution for special customers. Ability to meet target, generates business, perform post sales activity.
• Work in competitive environment and identify new business opportunities in the market. Conduct Weekly, Monthly and Quarterly review to optimize performance.
• Taking In-bound/Outbound Calls.
• Providing FCR (First Call Resolution) to the customers by taking the queries in standard time.

• Coffee Maker / Trained in Barista Course.
• Baker
• Customer Service.
• Taking orders from customers and make sure to deliver on time.
• Daily Banking and do the reconciliation at the end of the day.
• Handling customer queries and providing feedback.
• As a Supervisor, analyzing the performance of the rest team members and motivate them to enhance their performance.

• Pizza Making.
• Pizza Cutter.
• Preparation of Food.
• Pizza Delivery.
• Operations Supervisor.
• Handling customer queries and providing feedback.
• Customer Care.
• Ordering and receiving of goods.
• Giving feedbacks and coaching the staff to help them improve their quality in customer services.

• To prepare the Market’s floor for Auction.
• Shelving and Stacking of the Crates.
• Team Member in Auction.
• Handling customer queries and providing feedback.
• Cleaning Machine Operator.

• Customer Care.
• Ordering and Receiving Goods.
• Daily Banking which includes bank reconciliation services.
• Monitoring and evaluating the inbound calls.
• Giving feedbacks and coaching the staff to help them improve their quality in customer services.
• Keeping regular checks on reports, back and forth emails, Random calls in order to ensure compliance
• Handling customer queries and providing feedback.
• Taking initiatives for improving the quality of the Store.
• Conducting team meetings with the staff in order to keep them updated.
• Taking Actions on all Risk Related Concerns and needs to make a Report on it Daily Basis