محمد أسيد خالد

Working as a UCaaS Service Architect and handling the below roles:

Supporting the Pre-Sales team to provide robust designs to STC customer base.
Onboarding customers at UCaaS platforms.
Providing consultations for UCaaS service enhancement at STC.
Providing training to L2 & L3 teams for new services and enhancements in existing services.

Leading the design & deployment for Cisco HCS solution. Preparing design documents & configuring infrastructure for onboarding customers. Handling migrations from customer’s on-premises UC to HCS, including dry run before the migration & NRFU testings.

Developing career as a unified communications engineer for Voice & Video implementations following Cisco PPDIOO lifecycle. Core responsibilities are to design, implement voice & video networks and to provide support on various issues related to IPT network. Documentation preparation such as HLD, LLD, NIP/NMP, NRFU & Acceptance test.

Projects:
• Mobily IPT Cluster Upgrade
• Almarai Voice & Video Collaboration
• NADEC Voice & Video Collaboration
• Moevenpick Hotels IPT Deployment
• Suleman Al Rajhi Colleges IPT Deployment
• Tatweer IPT Deployment
• Royal Commission of Jubail & Yanbu Voice & Video Collaboration
• Suleman bin Abdulaziz University IPT services
• Ministry of Agriculture Voice & Video Collaboration
• Ministry of Housing IPT Services
• Kharaj Military Hospital IPT Deployment
• Public Pension Agency IPT Services
• RSNF Telepresence Services
• MODON IPT Services

Worked as a level 3 network engineer, providing BOQs, design, installation, upgradation, optimization and troubleshoot in various projects such as PPMDC, Hajj Terminal KAIA, Hotel Sultan Palace, Humaidhi Construction, Methods Construction, LFKAN Law Agency, Simpex Paper Industry, Arrow Factory, Diyar-ul-Khayal Real State & Impregilo Architect Agency. Implementing and integrating technologies like CUCM, CME, UC, MS Exchange, MS Lync, Cisco AP, Cisco Routing & Switching, Multi Wan Devices, MS Servers & Storage Devices.

Projects:
• KAIA IPT Deployment
• PPMDC IPT Deployment
• Halwani Bros IPT Deployment
• Simpex Paper Factory IPT Services
• Arrow Juice Factory IPT Services

Worked voluntarily under the supervision of Mr.Naeem Akhtar (Sr. Instructor, Corvit systems) on various projects related to VOIP and IPT, also provided back-end support to various international clients.

• Optimization of Wi-Fi & VOIP Network.
• Implementing & troubleshooting WLAN & VOIP.
• Troubleshoot hardware/software.