Manager Admin/Instructor
SHAHAB ACADEMY ® Primary & Secondary School
مجموع سنوات الخبرة :22 years, 8 أشهر
Handling Matters of my Father's founded Educational Institute, Our Vision & Mission is " every child should go to school" . Serving the community since 1985 & will continue with same vision & mission. We never took it as a Business, Its a service, Providing Education a priceless product, Providing Employment to approx 40 peoples including Teaching, Accounts, Admin, Security, Cleaning, Transportation staff.
• Provide a simplified yet sophisticated billing system which enables the physicians
to have ease of mind and provides the customers with user friendly accessibility of financial information.
• Handling Queries from Clients end and the repudiation management process.
• Serving the purpose of compensating the clients through refunds according to their payment ratio.
• Providing Customer Service for any queries and feedback.
• Handling Patients invoicing, electronic payment transfers and fast track collections.
• Recalls & Follow-up Reminders.
• Patient Account Management.
• Referral Tracking and Alerts
• Electronic Remittance Advice.
• Using Online data bug check system to eliminate all possibilities of error in billing system
Worked in Community Medicine Dept.
Handled All Issues Related to Computer Software & Hardware.
Assisted Dept. Head in Conducting Lectures.
Handled Students Records Database.
Correspondence & Communication with other Dept.
Any given Task By Professor & Asst. Professor.
• Worked for “Telenor” Campaign.
• Handling inbound Calls for Telenor’s Customer Services
Helpline 345.
• Provided first call Resolution while maintaining multiple
Quality Parameters.
• Managed Customer’s queries, complaints & performing
required tasks accordingly.
• Used CRM (SIEBEL) to perform different tasks.
• Used Applications like CHRISXPRESS, TRACKER,
DMS, and AVAYA etc.
• Daily, weekly & monthly Performance Evaluations.
• Worked in Morning & Evening Shifts
Handled all outlet/walkinCustomer activities
• Dealt with walk-in customers for Sales / Customer services activities.
• Used Telenor’s online systems for Connection Activation & financial activities
• Handled Payment (Cash, Credit cards, Cheques).
• Handled Inventory regularly.
• Configured different Handset models, trouble-shooting, etc.
• Coordinated with Sales & Distribution Department.
• Handled Media Campaigns & Events.
Selected as student of the month many time participate in Awareness events Library management liaison between student & Administration Handled several Tasks
fundamentals of computers Mathematics-I Probability and Statistics Functional English Programming Concepts Programming Languages-I Mathematics-II Physics Discrete Mathematics Pakistan Studies/Islamic studies Digital Logic Design Database-I Data Structures Business Communication Electronics Database-II Programming Languages-II CS243 Operating Systems Computer Organization & Assembly Language Programming Data Communications and Networking Internet Programming Artificial Intelligence Analysis of Algorithms Programming Languages-III Software Engineering-I Network Strategies Computer Architecture Numerical Analysis Automata Theory Computer Graphics Software Engineering-II Compiler Construction (Compulsory) Wireless and Mobile Communications (Compulsory) Software Project-I (Compulsory) Digital Signal Processing (Elective) E-Commerce Applications & Technologies (Elective) Expert Systems (Elective) Data Mining and Data Warehousing (Elective) Management Information System (Elective) Distributed Computing (Elective