Senior System Analyst
Dubai Municipality
مجموع سنوات الخبرة :22 years, 2 أشهر
Responsibility to manage Data center, Security, Disater Recovery, Virtual Servers, all Web sites applications, intranet website application, oracle Data base, SQL database, information security rolls, communications network environment, backup system, Mobile apps, Apple application, Linux servers
2- Backup site data center, networks and applications, information security and continuity plans, disaster recovery.
3- Preparing, developing and upgrading IT environment to obtain all targets plans
4- Responsible to apply Information security and getting ISO 27001 2015-2019/2020.
Skills:
IT Security/ Certified Ethical Hacker, scanning, testing network and firewall
VM ware 5.5 administration, Backup sites date center replications
V Shield Anti Virus, logs, alerts
Widows Server 2003, 2012
SQL Server 2014
Susi Linux 11
Visual Studio 2012 VB.Net, Web App, Windows App
Domain Controller 2012, Active Directory, Applying Computers and Users Policies
Disaster recovery and Data center replication
Excellent command on the latest versions of major Applications like (CRM).
ASP Dot Net
Developing Windows Application VS2008, VS2010, VS2012
ASP Web Application VS 2010, VS 2012 on Oracle, SQL Database.
System analyst and designing.
Data mining
Handling the integrated Data Sources and Applications (DW)
Reporting & Graphical Views building Cubes (BO, etc...)
TCP/IP, LAN, WAN
Web Sever IIS6, IIS7, IIS8
Citrix Meta Frame
Cisco Switches
Cisco Routers, Cisco Firewall
C-Voice (VOIP), Cisco Call Manager 4(CIPT), Cisco IPT troubleshooting, Cisco Unity
Avaya Gateways, Servers
Oracle 8i, Oracle 10, Oracle 11
SQL Server 7.0, 2003, 2005.2008, 2012
Microsoft Windows 2000, 2003, 2008, 2012 Server
Microsoft Active Directory 2003, 2012
Microsoft Exchange 2003, 2012
Linux, Oracle Administration 2018
Centos Linux
Cisco Network Administration 2018
PAM Monitoring Password and Remote Application
Share and prepare Data catalogue for Big Data for Dubai Government.
Preparing Information security classification
Preparing and designing all Security Documents for ISR, ISO 27001
Awareness and training Staff for Security rolls
Handling Maintenance Contracts for Data Center
Solar Wins Application Installation and preparing reports to monitor all nodes devices (Severs, Network, capacity plans)
prepare plans for development the environment upgrading and execute plans
Executing and applying updates for Windows, Linux, Network Systems, penetration tests for applications and websites
Handling Firewall rolls, apply security rolls
Applying Load Balancing for all systems (Network, Servers, Communications)
Projects:
Advertising Web Site Survey Department 2013 up to date
Stock Control and Maintenance web site 2014/2015 Survey Department (Stock control, Schedule for maintenance, follow up Stations, tasks controls…) up to date for adding new features
Project manager for ISO 27001 on Survey Department 2015 up to date 2020
Project manager for Implement communications with Etisalat and development the Network for all Stations 2013 up to date
Sharing with others teams to execute others projects Mobile Apps in ( DWTC, Burj Khalifa, Dubai Police) 2016/2017
Creating, development email system Alerts and warning application 2015 up to date
Project Palm Jumirah for Early Warning, design web service to link and transfer data from stations format from Oracle Linux system to Windows SQL.
Integration Network project Dubai Municipality Data Center and Survey Department security adminstration PAM project 2019
Big Data Project with Dubai Government 2018/2019
ISO 27001 Dubai Municipality Information security project December 2019
IT application and network manager, responsbility to manage application on 120 resturants, handling 180 agents application, analyzing data results, responsbility to keep contnuity 24 hours, Desigen CRM application and all reports on oracle system.Managing integration Avaya system and Oracle database, desigening intranet web application to manage call center rolls.
Projects:
Grid Section Analysis Application (widows Application) Americana UAE (2008)
Work force management system (Windows Application) Americana UAE (2008)
Restaurants Home Delivery System application (Windows Application) Americana UAE restaurants r (2009)
Dispatch Monitoring System (widows Application) Americana UAE (2009)
Home Delivery System and Call Center application (Windows Application) Americana Kazakhstan (2011)
Local Store Marketing application (WEB Application) Americana UAE (2011)
Attendance, Scheduling, Managing and Monitoring Call Center Agents (WEB Application) Americana UAE (2011)
Manning Guide application for Human Resource (WEB Application) all Americana Middle East (2011)
Advertising Web Site Survey Department 2013
Implementing SQL Data base replication and links with Oracle Data Base and DB2 Supporting and Handling AS400 (DB2) and all trouble shootings. Managing AS400 Applications and users Requirements Managing and Handling Backup Servers, As400, Disaster Backup Handing Oracle 8i Data Base Server and Applications like (Financial Application, Leasing System)
Planning, Implementing and supporting LAN, WAN Networking solutions also analyzing, designing and implementing company network which composed of 15 Servers and 350 workstations located around Egypt.
Responsible for Call Centre (Cisco IPT, Statistical reports, Applications)
Designing integration between Call Centre IVR and Xerox Customer Data Base on AS400 DB2 as business needs
Handling and implanting VOIP Voice Over IP between Egypt and Other Countries
Handling and monitoring Cisco Switches, Routers, Security Devices and Wireless over Xerox Sites
Network System Administrator
CISCO IP Telephones -IVR -Unity Administrator Windows servers 2003, Backup Servers, Mail Server Unix operating system on Sun Printing System. Oracle Data Base 8i, SQL Server 2000, 2003 Designed the requirement reports by using Crystal Report.
Projects:
Responsible for Networks and IPT Infrastructure for new head Office building of
XEROXInternationalinEgypt(year2003)
Information system