HR Supervisor
CAF Arabia (Contacts: +966543393829, +923334282818)
Total years of experience :16 years, 11 Months
A) Consulting Service on Labor Law:
Update, advice and coach Department Heads on new legislation (i.e. Work Conditions & Circumstances, Work Contract, Duties & Responsibilities) etc.
B) Business Partnering on Employee Relations:
Provides support and advice to the management team on complex and challenging end to end Employee Relations issues and requirements as well as to recommend best practice and what poses the least risk to the business.
C) HR Investigation:
Undertake detailed investigation of complex issues, i.e. under performance, terminations, disciplinary and grievance matters.
D) Conflict Resolution and Facilitation:
Contribute to the effective resolution of conflict situations by coordinating the implementation of correct policies and complaint handling procedures. Where necessary, handling individual cases with a view to seeking their resolution.
E) Performance Management:
Administer annual performance review process and salary adjustment.
F) Workforce Planning:
Manage annual workforce planning, promotions, budgeting as well as identifying skill gap improvement strategy.
G) Recruitment and Selection:
Manage end to end international plus local recruitment process, including induction and orientation.
H) Payroll Management:
Liaison with all Head of departments in order to receive time sheets on time, reviewing them with the prior approval taken for the overtime then preparation of payroll for regular, vacationists, termination & resignation employees as well as preparing End of Service Benefits, generating payroll reports for management, Coordination with bank for timely transfer of salaries, cash payment reconciliation with Finance department.
I) HR Policy and Procedures:
Formulate, develop and implementation of new HR policy and procedures, as well as educating Department Heads on HR policy, to ensure compliance to the company's policies .
J) General HR Administration:
Maintaining leave record, employee personal files, monthly reports, exit interviews, training and development tracking, entitlements and benefits improvement, workforce location transfers and ad-hoc HR projects.
Management of all HR department:
A) Recruitment
1. To fulfill the recruitment needs of the CAF on timely manners and to support HR Manager in implementation of recruitment policies and objectives.
2. Coordinate with our external recruiters & partners on open positions
3. Conduct initial screenings, coordinate interviews, and manage the entire flow
4. Conduct interviews with the selected candidates to ask them the HR related questions
5. Completion of employee files including all the necessary information.
6. Coordinate with the selected overseas candidates about their visa process
8. Follow-up with the partner companies on Visa Processing of the selected overseas candidates in order to avoid any delay in their joining dates
9. Maintain the excel sheet of the activities completed by overseas candidates and share the updated excel sheet with HR Manager
B) HR
1. Preparation of salaries and sharing with HR Manager to take approval
2. Preparation of Job Offers
3. Forwarding job offers to the selected candidates and tactfully convinces them to accept it.
4. Preparation of Job Description and sharing with the HR Manger
5. Completion of Probationary Evaluation Form
6. Preparation of Routine Forms like Reimbursement, Leave Request, Termination Letter, Clearance, Over Time, Employment Certificate, Service Certificate etc.
7. Making internal announcements
8. Preparation of Master List of all employees information
C) Finance
1. Preparation of Monthly Payroll
2. Preparation of Final Settlement
3. Follow up with the Finance Department about the pending payments
4. Cash Flow management
D) Administration
1. Handling day to day employees problems and give them assistance to resolve their problems
2. Sharing the employee problems with HR Manager if necessary or if needs any assistance
3. Arranging air tickets of overseas candidates
4. Arranging pick and drop from airport to accommodation
5. Arranging accommodation of overseas candidates
Duties & Responsibilities During My Tenure:
A) Recruitment
• Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
• Determines applicant requirements by studying job description and job qualifications.
• Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.
• Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
• Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.
• Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks.
• Manages intern program by conducting orientations; scheduling rotations and assignments; monitoring intern job contributions; coaching interns; advising managers on training and coaching.
• Mainly to fulfill the recruitment needs of Operations and Engineering Departments to support the business needs on time.
Duties & Responsibilities During My Tenure:
• Supervising all the Admin activities with Admin team and give them the full support in every single issue.
• Supporting HR team in their routine work issues.
• Handling supplies ( Stationary, Office equipments & food items)
• Handling attendance system (Permanent & Temporary staff).
• Responsible for implementation of new rules.
• Responsible to maintain all personnel files, records, bank letters, utility bills and all personnel related issues.
• Assisting General Manager & HR Manager in their routine tasks.
• Arranging meetings and prepare meeting agenda for GM and HR Manager
• Helping management in making new rules.
• Scheduling appointments with GM and HRM for visitors
• Scheduling interviews of new candidates
• Responsible to take initial interviews and test of job seekers
• Responsible to prepare internal & external memos and all type of correspondence.
• Preparing new Forms (DTR, PO, PR, OT Claim, Reimbursement, Passport Claim, Medical Reimbursement, Exit Re-entry & Sick Leave Forms etc.)
• Handling Reservations (Hotel & Car & Ticket).
• Handling internal & external UPS shipments.
• Handling quires of more than 1300 employees.
• Responsible to maintain master list of all 1300 employees
• Handling Iqama & passport issues.
• Responsible to update logbook of incoming\ outgoing documents on daily basis.
• Coordination with regional offices related to above mentioned points
Duties & Responsibilities During My Tenure:
1. Provide technical support to LINKdotNET (DSL users) by handling technical queries.
2. Provide support regarding network related issues like internet connectivity. Connectivity with servers, PCs and other equipment’s on LAN and WAN.
3. Monitoring of company’s network for any outage using Network Management System.
4. Diagnosis and troubleshooting of LAN and broadband problems.
5. Troubleshoot and rectify or the VOIP problems.
6. Provide the solutions for remotely accessing the servers, desktop, wireless routers.
7. Configure the static IPs on wireless router and assign IP pool on different machines.
8. Using the web based software CRM (Customer Relationship Management) for forwarding tickets to different departments.
9. Reporting unusual incidents and feedback of customers to shift in charge.
Duties & Responsibilities During My Tenure:
1. Plans, coordinates and directs the activities involved in the research, development, implementation and maintenance of programs for the recruitment, selection, testing, and training of employees.
2. Selects, plans, assigns, supervises and evaluates the work of subordinates.
3. Identifies and solves administrative problems which hinder effective and efficient operations.
4. Develops and validates exams used for employment entry and promotion.
5. Provides consultative expertise to departmental managers and supervisory personnel concerning disciplinary problems and interpretation and enforcement of rules and procedures.
6. Evaluates positions and prepares analysis and recommendations of salary and fringe benefit data.
7. Directs related administrative activities including gathering of performance indicators, reports and correspondence.
8. Performs special assignments as requested by Managing Director.
MBA in Finance and Marketing
