Business Development Manager
Smart Gulf Trading Est.
Total years of experience :19 years, 10 Months
Responsible for helping organization obtain better brand recognition and financial growth. Coordinated with company executives and sales & marketing professionals to review current market trends in order to propose new business ideas that can improve revenue margins.
Multifunctional role spanning Logistical planning and Human Resource support. Drove the development of a team of ten Transport Coordinators across seven sites challenged with delivering smooth Logistics operations to meet all established objectives. Directed employee evaluation initiatives to target performance gaps and advance corrective actions that boosted performance. Implemented programs and system updates that improved efficiency, drove down overall costs and improved customer service. Planned routes and scheduled loads for deliveries across Primary and Secondary bulkers spanning seven areas within the central region. Steered new business development, serving as a catalyst that created new pathways that boosted sales. Partnered with the Sales Manager in meeting quantity targets through logistics and sales order streamlining. Negotiated and finalized contracts and agreements with Function Head and key stakeholders, securing the most advantageous terms that preserved the best interest of the company while generating profits. Key decision maker for internal HR functions, including Attendance, OT, Leave, Ticket and Re-entry visas, and salary increases against performance.
• Introduced learning and development programs that drove alignment with current systems and updates.
• Ensured accurate Employee Engagement through daily activity reports and surprise staff visits.
• Instrumental in the development of the Project Charter: PL, led quality audits that ensured alignment with project scope, leveraged internal tools and recourses to assess operations and documented all lessons learned for future project forecasting.
• Advanced initiatives that exceeded team’s individual targets by 50%.
• Streamlined the integration of an additional 60% in new fleet, efficiently directing more than 200 units.
• Launched an updated and modernized logistics system that delivered SR 1.1M in profit from only 25 Own Bulkers.
Critical partner to the leadership team in defining and executing Human Resource functions across attrition, demographics, Payroll, EOS Accruals, and Leave & Ticket Accruals. Steered the talent-acquisition process, including recruitment, hiring, and onboarding of talent. Directed the performance management process, including providing recommendations for and executing enhanced practices and tools. Maintained knowledge of current trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law to attract high caliber talent.
• Crucial liaison that offered training and support to management teams in successful approaches that enhanced policy implementation and enforcement, circumventing employee legal issues
• Optimized all promotions and position changes, efficiently managing 90 paperwork changes in only three days.
• Developed and launched training systems that enhanced best practices and regulatory protocols, maximizing team knowledge and in turn productivity.
• Formulated and deployed the Job Grading System, leading the development of project scope and cost baselines; continually assessed operations to target risks and implement corrective actions achieving full compliance with documents in alignment with statutory requirements.
• Key support that led multiple flawless HR Audits.
• Designed and initiated updated and streamlined policies and procedures across a wide scope of HR polices.
Owned the employee experience through positive coaching that developed people leaders and individuals that created customer success. Advised management teams across all areas of HR, including providing consistent, transparent application of policies and practices; owned investigations when needed. Engaged with employees regularly to become a people expert to build rapport and trust. Coached people leaders to ensure team priorities were laser focused, on-strategy, and advanced customer success. Partnered with HR Operations as appropriate to address manager and employee inquires.
• Key point of contact for departmental heads and head office to serve as a critical support to all HR matters and changes.
• Managed and executed all activities pertinent to payroll of 350 employees including 3rd party employees.
• Certified the company remained in compliance with document data, inclduign passport expiry data, re-entries, and iqama professions for all employees.
Led a rigorous outreach and admissions process throughout the entire lifecycle, ensuring targets and benchmarks for recruitment and admissions were achieved. Cultivated and managed relationships with referral organizations to sustain a pipeline of candidates with a focus on mutually beneficial long-term partnerships. Received and process candidate applications, including conducting phone screens and scheduling and participating in face-to-face candidate interviews.
• Defined the Vision and Goals for Recruitment, adopted focus was incorporated in newly designed website of RAR.
• Designed an optimized Recruitment and Selection process that fully streamlined all functionalities.
• Internal liaison for Manpower Agents in Pakistan, India, Philippines for the Legal department and concerned leaders.
• Created multiple forms and formats that were adopted for use by the Learning and Development department.
The development of comprehensive HRIS system in Excel.
The development of the complete organogram of ZPL.
The development of Manpower Utilization Budget.
Prepared Job Descriptions of all the staff of ZPL.
Responsible to develop all the policies and procedures.
Responsible for the end to end Recruitment process
To assist in the manpower plan by obtaining the manpower indents on a monthly basis..
Validate the profile of the candidates by matching them with the requirements.
Arrange and schedule for the technical and subsequently the HR interview of the Short listed candidates.
Providing MIS on a time to time basis to HR Head
Meeting the numbers in terms of the recruitment.
Maintaining record of all the leave applications and coordinate with the department managers for the approval of leaves in that department
To maintain the Personnel file and statutory requirements of new inductees in ZPL
Providing information about the absenteeism trends prevails in ZPL
To check the Time and attendance of all employees using Hand punch/Access card report and attendance register.
Maintain a soft copy of the leaves applied in advance for all dates.
Provide the leave and attendance update to finance department on the end date of every month on a regular basis.
To coordinate with all such agencies /firms /departments as required for the fulfillment and discharge of the responsibilities.
To take care of the Office administration and cleanliness.
Report all the activities that affect the company on an immediate basis.
Maintain confidentiality and respect the trust of management w.r.t. to all the responsibilities handled.
Carry any other responsibilities as assigned by the HR Head or the ZPL management from time to time.
- Responsible to provide required workforce (only official staff, not labors) to the Company through effective measures of recruitment and selection.
- To held job analysis, job description and job specification.
-Organising and conducting first level interviews and making recommendations as to suitability of employment
- Providing recruitment activity reports
- Receiving request for recruitment from all units and department.
- Preparation & placement of Advertisement in national and international newspapers
- Modifying the test of different departments.
- Organizing and conducting test and interviews to bring right candidate on board.
-Prepare and place the advertisement for jobs and whatever being ordered by my directorss.
-creening the CVs
-Conduct the interviews for the short listed candidates.
- Responsible to develop policies and procedure for the overall improvement of the recruitment Department.
- Organizing exit interviews with the departing employees to figure out the reasons for leaving and taking it as an input for organizational improvement.
- Working on Sucession Planning of production department.
- Any other task assigned by the Top Management depending upon the requirement.
- Record keeping of all the current and previouse data.
R E S P O N S I B I L I T I E S :
Ø Execution of SA 8000 in all the facilities.
Ø To fulfill the customer’s requirements related to Social Compliance.
Ø To conduct the audits of Social Compliance in all facilities.
Ø To make the Evacuation Plan of the facilities.
Ø Prepared the Evacuation plan of car parking space.
Ø To conduct the training sessions.
Ø To make the Orientation program of new inductees.
Ø To conduct the internal audits either SA 8000 or ISO9001-2000
Ø To raise the Non Conformities during the audits and then take corrective and preventive actions in order to close the Non Conformities.
Ø Updating the hierarchy of positions in the factory and their compatibility with each other i.e. Organogram
Ø Liaison with all the departmental heads of the production.
Ø Liaison with the foreigners during their audit.
Ø Updating of existing Factory Organogram.
R E S P O N S I B I L I T I E S :
Ø To receive the medicines form the companies and then to supply them to the hospitals
Ø To deal with the clients.
Ø To fulfill the requirements of the clients.
Ø Recovery of the payments.
Ø Liaison with both Parties (Clients & Supplier)
Ø Prepared the Invoices in Ms-Excel.
R E S P O N S I B I L I T I E S :
Ø To assist the activities of Marketing Manager.
Ø To maintained Invoices and their files.
Ø Conducted Survey and carried out the campaigns in order to penetrate their product.
Ø Made the extensive report on the Survey
R E S P O N S I B I L I T I E S :
Ø Directly involved in seeling, bargainning of their products
Ø Learnt a lot of things from there. Dealing with the people, understand their behaviors & attained a lot of confidence.
* PASSED WITH 1ST DIVISION * CONDUCT WORK SHOP ON CONFLICT RESOLUTION MANAGEMENT.
* PASSED WITH 1ST DIVISION * Dynamics of organization on AFROZE TEXTILE INDUSTRIES * Study of Prob
