IT Business Planning / Excellence
Saudi Telecom Company - Stc
Total years of experience :20 years, 5 Months
•Preparing of IT annual budget (Capex / Opex) in coordination with IT Stakeholders and other company departments, submission to finance budget Dept and approval from management.
•Regular reporting to management of budget utilization (Financial), KPIs. doing business / functional analysis and presenting
•Prepared the Center of Excellence, that includes programs, projects, business demands, Drive the implementation of the CoE strategy, implementation of a management methodology, standards and tools to drive and facilitate the successful delivery of projects
•Working with IT stakeholders to identify opportunities for cost optimization, analyzing financial data related to Investment and Operational cost, including budgets, spent and vendors contracts
•building and maintaining financial models to assess the financial impact of IT projects and cost-saving initiatives as per company strategy
•Work and coordinate with Procurement/Budgeting departments for activities related to IT Projects and ensure IT Department follow Procurement/Budgeting policies.
•Preparing, Reviewing, supporting and Participating in all RFP/RFQ and ensure relevant funding/approval cycles are within IT standard guidelines, Technical and commercial evaluations.
•Negotiating agreements, pricing and identifying savings opportunities
•Provide oversight for all IT internal audits observations and Risks findings with the owners in order to address it and close or mitigate it, and provide regular to concern departments
Major Achievements: Developed IT Business Planning, CoE, Cost Optimization framework. Developed policies and process of Budget Planning, Forecasting, Reallocations, Contract Management, Tendring, Procurement
• Support and Collaborate IT functional departmental executives and business leaders to create the IT Strategy and business plan, cascade the plans to various departments, In the process of IT enabling functional strategy with an objective to plan and execute the roadmap of the company.
• Lead, implement and manage the process of IT Business planning, Budgeting, forecasting, capitalization in alignment with all IT Dept., incorporating the OPEX and CAPEX elements of Projects
• Leading and developing of IT annual budget (Capex / Opex) in coordination with IT Stakeholders and other company departments, submission to finance budget Dept and approval from management.
• Regular reporting to management of budget utilization (Financial), KPIs. Supporting in requirement gathering of projects by other units, doing business / functional analysis and presenting
• Preparing, Reviewing, supporting and Participating in all RFP/RFQ and ensure relevant funding/approval cycles are within IT standard guidelines, Technical and commercial evaluations.
• Maintain contact with vendors to manage the status and quality of orders and the progress toward contractual commitments. Provides status updates on purchases, escalates delivery problems as necessary to affect minimal impact to the operation
• Maintain the up-to-date vendors’ invoices/payments/records and coordinate/work closely with Finance Department to ensure Vendors’ payments are paid as per the contracts.
• Work and coordinate with Procurement/Budgeting departments for activities related to IT Projects and ensure IT Department follow Procurement/Budgeting policies.
• setup of KPI’s performance management system for IT Staff, Projects and vendors, monitoring continuously the performance for it
• Supporting in IT staffing (HR /Outsourced), hiring, contracts and ensure all relevant governance is in place via regular review meetings.
• Provide oversight for all IT internal audits observations and Risks findings with the owners in order to address it and close or mitigate it, and provide regular to concern departments
• Collaborate with internal audit & Risk management to drive appropriate IT controls and support them to ensure compliance and accuracy of the established controls
• Oversees the development and maintenance of IT policies, procedures, methodologies, and governance to ensure the IT organization delivers value to the enterprise. Also Oversees IT workforce management, including the sourcing, training and development of staff
Major Achievements: Established entire IT Business Planning, Performance and Vendor Management department from the zero level to management level. Developed policies and process of Budget Planning, Vendor Management, Invoicing, Tendring, Procurement, SLA’s / OLA’s, CoE
• Rendering support in developing, defining and executing IT business / strategy plans while resourcefully aligning objectives with company / department strategy, new technology, EA roadmap, CoE, IT sourcing and department evolutions. requirements gathering, analyzing, consolidating data
• Leading IT annual business plan, developing schedules to prepare budget (OPEX & CAPEX elements of strategy while interacting with procurement / finance), handling forecasting process, suggesting corrective measures in line with all Technology heads, obtain approval, managing amendment.
• Developing and maintaining IT policies, procedures, governance (Audit), performance (KPI’s, SLA’s) while delivering value to Technology and IT process for smooth working
• Preparing and reviewing the content of RFP, RFQ, RFI to ensure the alignment with the best standards, addition to analysis and optimize with current capacity of available resources
• Supporting in floating, technical and commercial evaluation, preparing contracts along with support by other departments as per company policy and compliance
• Planning and overseeing projects to ensure are completed in a timely and within budget
• Oversees and managing day-to-day activities of IT Ops, monitor system stability and performance, Applications availability, leading teams that develop and implement networks and servers,
• Interface with business unit managers to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness, respond to user help desk requests
• Managing and coordinating within company dept. and vendor for the services delivery (installations, configurations and implementing IT Infra projects
Major Achievements: Developed - Cost Optimization Plan, CoE Repository, ITIL Standards, projects migration & tech refresh of key IT applications, systems managed backup & distributed systems, help desk specific to data centers with IVR & IPT options, Dashboard Reporting
• Proficiently developed & evaluated IT policies while maintaining business integrity & ensuring service continuity.
• Managed HW & SW configuration, network connectivity & security setup, followed back-up & restore procedure. Conducted architecture review and executed implementation process from STC site e.g. data warehouse & direct assess, deployed staging DB & server.
Major Achievements: Developed & implemented Task / Document System and Network Performance & utilization system with dashboard, supported in implementing One Plan (ERP -System) by VPI Company
• Streamlined business-wide IT operations including infrastructure, applications development, service delivery, networks and auxiliary support while executing IT policies and procedures for department in line with ISO standards
• Spearheaded team of IT professionals and conducted training needs analysis of team members while supervising IT infrastructure operations & budgeting process as well as executed audit and assessed IT risk by using best fit practices
• Adeptly handled installation, configuration and troubleshooting process while efficiently maintaining systems as well as adroitly established centralized systems (DBs, production & email), backups/recovery, networks and applications
Major Achievements: Analysis, Design, Developed and Implemented in-house application in accordance with company and business requirements. Workforce (HRM) System, Inventory Management (Centralized), eProperty Management, license management (Shopping Mall) & Restaurant Management (POS & Inventory)
• Promoted as “Group Manager IT” after effectively serving as “Manager IT” (Jan, 2009 - Dec, 2010)
• Promoted as “Manager IT” after effectively serving as “Assist. Manager IT” (Jan 2006 - Dec, 2008)
• Promoted as “Assist. Manager IT” after serving as “Software Engineer & DBA” (Jan, 2004 - Dec, 2006)
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B.Sc Computer Sciences