Administration Management & HR Professional
The Indus Health Network
مجموع سنوات الخبرة :35 years, 2 أشهر
Administrator at 400+ bed Hospital
Provide leadership & broad supervision in the assigned departments like HR, Administration, Operations, IT, Nursing, Paramedical, Supply Chain, Pharmacy Services, General Store, and warehousing.
Organize, direct, control, and coordinate medical and health services about the policies set by the governing body of the hospital
Develops administrative staff by providing information, educational opportunities, and coaching.
To maintain interdepartmental relationships to encourage teamwork and achieve targets.
Rounds of the hospital to gain firsthand knowledge of work progress and patients care/satisfaction.
Problem-solving attitude for various departments to encourage a positive attitude of the staff and giving them a sense of ownership of the organization.
Ensure that all hospital non-clinical units are run professionally with well-defined scopes, TORs, KPIs, etc.
Coordination with other support services for patient care.
Regular audits of hospital areas/functioning to ensure adherence to accepted norms of operations.
Ensuring that all patients/visitors’ daily complaints/problems are resolved.
Act as liaisons between governing boards, medical staff, and Units in charge.
Plan & make proposals as needed for operational initiatives.
To report important and urgent issues to the Senior Management, concerning the security and integrity of the organization.
To act as a liaison between the public and Management.
Ensure all hospital matters related to compliance with regulatory requirements are fulfilled. Act as the “face” of the hospital in a mature, sensible & responsible manner.
Responsible for entire Business & Operations of organization including Talent Management as per the requirement of clients, budgeting Finance, customer supports.
Develop New Payroll system to minimize the manpower cost. (Compensation & Benefits)
Augmented to client’s regular & strategic recruitment needs for Mid-Management to Sr. Management positions.
Leading the function of recruiting & hiring
Focused on linking candidates from marketing, sales, human resource, supply chain, information technology, finance and accounting fields with companies in need of highly qualified talent.
Consistently made efforts to improve efficiency & service levels to help clients meet their recruitment goals by providing right person for the right job.
Responsible for continuous update of the CP Talent Pool by maintaining a pre-screened Talent Pool, Sourcing potential prospects through advertisements, recruiting portals & social media tools to ensure availability of quality candidates fostering recruitment needs of assigned clients.
Career counseling of candidates allowing them to position themselves better in the job market.
Managing relationships with clients, candidates and sourcing partners.
• Handling day-to-day activities and administrative activities including selection & staffing, tasking, discipline, welfare, and all multifarious development programmers; ensure proper implementation of Rules and Regulations.
Responsible for Processing of all paper works related to ministry of Labor, Payroll Processing.
Successfully implementing company policies / labor laws and take disciplinary action under Standing Orders.
Handle entire gamut of Administration and Led the efforts across planning & budgeting of administration expenses & work towards minimizing operational expenses/ costs.
Pivotal in assisting various authorities in solving pending disciplinary cases, vigilance /non vigilance and departmental inquiry matters.
Proficient in managing complete recruitment life-cycle for sourcing the best talent from diverse sources and collaborating human resource requirements in consultation with different functional and operational areas.
Designing and implementing various processes to effectively assist employee issues and facilitate function linter-departmental meetings.
Handling the part of pool management and co-coordinating for the activities for needs of employees for upgrading their technical soft skills, separation, leaves, and attendance & compensation & maintaining database.
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Additionally responsible for processing passport, visas CPR, Resident permit expiry etc, Handling Immigration Details and necessary documents of the employees, security, housekeeping and other general administration activities, maintenance of office equipment like computers, air conditioners, company vehicles etc.
Deftly handling Credit Control, Maintenance of debtors account, Job costing, Follow up on all outstanding receivables.
• • Managing Accounts payable and Expense Settlement Department with the accountability of managing purchase ledger function and processing of invoices according to the set schedule of payment.
• Leading finance functions involving determining financial objectives, designing & implementing systems, policies & procedures to facilitate internal financial control.
• Formulating budgets and conducting variance analysis to determine difference between projected & actual results and implementing corrective actions for the department.
• Preparing and maintaining statutory books of accounts, cash books, reconciliation statements and consolidated reports in compliance with time and accuracy norms.
• Overseeing payments of vendors as per commitments of bank, against procurement or project or any agreement and providing seamless support in audit session with internal and external audit system.
• Monitoring the payment of Guest Houses, Courier Services, and Insurance, Stationary and Drinking Water supply, preparing summaries on all payments related issues with monitoring outstanding payment issues.
• Responsible for arrangement of cooking & dinners, laundering, protocols along with the conferences or seminars with the accountability of arranging any requirements of bank executives during stay in guest houses.
• Recommending revisions in rules, regulation and procedures to meet changes in law and policy.
• Instrumentally evaluating and verifying employee performance through the reviews of complete work assignments and work techniques.
Preparing daily reports and other office administrative records according to laid down procedures, policies and regulatory requirements on regular basis for the smooth functioning.
• Managed the entire spectrum of activities across providing facilities support to all the office staff and efficiently arranging and maintaining contracts with the vendors. ( please Discuss)
• Managed Bank Insurance Department for Cash in Vault, Furniture, Property Executives and Bank Pool Cars
• Implemented effective administrative and on-call coverage policies for the administration manager and successfully acted as a direct administrative support for the organization.
• Instrumentally liaised with the Government Agencies, Labor and EOBI Department and supervised repossessed cars warehouse and there auction.
• Please include Property Management Property leases/ Agreements.
• Vendor Agreements Negotiations
Travel Desk Management-Supervisor to 50+ Travel Desk Bank’s Executives along with the ware house for consumer finance repossessed vehicles at Pan Pakistan
• Administration-Preparing daily reports and other office administrative records according to laid down procedures, policies and regulatory requirements on regular basis for the smooth functioning.
• Managed the entire spectrum of activities providing facilities support to all the office staff and efficiently arranging and maintaining contracts with the vendors.
• Implemented effective administrative and on-call coverage policies for the administration manager and successfully acted as a direct administrative support for the organization.
• Insurance-Managed Bank Insurance Department for Cash in Vault, Furniture, Property Executives and Bank Pool Cars
• Government Liaising-Instrumentally liaised with the Government Agencies, Labor and EOBI Department and supervised repossessed cars warehouse and there auction.
• Property Management
• Vendor Management
• Procurement and Bid Manager.
Handling over all Transport Department of Bank for 600+ Branches and offices for staff ( 780 vehicles ) Staff and guest transport arrangements and movements maintaining schedules and assigning duties to drivers and other related staff.
Dealing and Negotiation with Landord for new premises Landlord and Tenants,
Finalizing agreemtents and contracts, Sending to legal Council for vetting and approval
Monitoring of more than 150k sq fit assets Leas Documents .Contact with Government authorities and legal council for finalization.
Custodian for Lease Dcouments and Controls. ,
Facilities Management for all over Bank Branches
Handling over all Transport Department of Bank for 150+ Branches and offices for staff ( 300+ vehicles ) Staff and guest transport arrangements and movements maintaining schedules and assigning duties to drivers and other related staff.
Responsible for making sure that buildings and their services meet the needs of the people that work in them. accountable for services such as cleaning, security and parking, to make sure the surrounding environment is in a suitable condition to work. also manage building security.
Also responsible for the general upkeep and maintenance of buildings to ensure that they meet health and safety standards and also the legal requirements. Need to manage the cleaning, waste disposal, catering, security and parking of each site, while managing the budgets and keeping records of all maintenance with things like heating and air conditioning, to maintain the working environment.
Finding New Property for branches and offices .
Maintaining contracts with existing tenant of own property
Negotiation with property Owner
Setting Rent and legal Contracts
Screening handling leases, move outs, rental contract archiving contracts and Leasing .
Dealing with Evictions. Responsible for Maintenance and Repairs
• Managed Mail Management Department for pan Pakistan along with Complaints Management unit for return instruments and other mail and developing & implementing Management of Business Continuity Plan (BCP).
• Responsible for vendor management, vendor payments, purchase office stationery and courier, travel and hotels, support and services and return credit, ATM cards, call back unit for return credit and bank statements.
• Provided effective support in managing general facilities, including premises maintenance i.e. (Air Conditioning, Electrical, Civil Work, Furniture, Janitorial, Renovation and Refurbishment work).
• Member of Bank’s Project Team for construction of Branches/Departments to deal with Contractors Architects for new and old premises, renovation and refurbishments.
• Instrumentally reviewed BOQ’s and related costs to make sure that the prices are quoted are as per the current market rate.
• Managed functions, including fraud investigation, consumer finance repossessed cars, pool cars and ware houses management, ensuring to achieve optimal cost reductions and saving by 30%.
• Streamlining the functions across Mail Management, Diesel for Generator and Stationary utilization. Monitoring and supervising pay order and demand draft issuance, maintaining stock for Pan-country basis.
• Oversaw administration of the premises, budgeting, assessment / evaluating training needs of all staff members’ coordination of training functions, promotion of total quality management concept preparation of financial statements.
• Accountable for property management Leases, Agreements, and Administrator of GPMS ( Global Property management system) for Pakistan Communication officer, printing and purchase of stationery.
• Skillfully handled the task of the various general administrative functions of the organization while maintained the filing system, handling stores, making invoices and keeping stock inventory.
• Monitoring / ensuring compliance with SCB group requirements, writing & updating of departmental operating instructions manual coordinator for Y2K testing and bank master coordinator for custody department.
• Key projects:
o Played an active role in integration of Grindlays Bank and successfully implementation of Global Property Management System.
o Played a vital role in centralization and integration team (administration) Union bank.
o Achieved Star Performers Award and awarded Spot Award on Cost Savings from CEO SCB Pakistan.
o Achieved SCB Chairman’s Award on Cost Savings, recognized for receiving “YES award” for Year of Excellence in Service.
o Successfully arranged and supervised Standard Chartered Bank carnival for 7500 guest in 2006.
o Part of Administration team for International Lahore Marathon sponsored by Standard Chartered Bank. Successfully managed the renovation of SCB HO year 2003-2004.
Premises Renovation & Refurbishments
To deal and with vendors and architects for minor renovation and refurbishment of branches and offices
Vendor Management
Finalizing quality and cost officiant agreements with vendor for higher management approvals. assist seniors for selecting best vendors in market.
Support & Services
To provide support to internal customer in area og general administration to run smooth operation of organization.
Internal Control
Ensuring all controls are in placed as per group guide lines and for audit and control.
Financial Reporting
Ensuring all financial reporting are reported on time line to meet the dead lines
Procurement
Assisting senior management for procurement relating to general administration by market survey keep update current prices.
Mail Management
Ensuring all mail is delivered and dispatched on time to internal and external customer by maintaining reports and strong coordination with courier services.
Manager Return Credit and ATM Cards
Ensure all return cards are properly logged in safe custody and all reports are sent to concern departments for followup with Bank customers
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Custodian for Numbered Stationery (Cheque books, DD's and Pay orders)
Ensure all records and MIS are update for in and out of number stationery, maintaining stock as per group guides lines and weekly and monthly reports are sent to group for stock
Premises
Looking after all premises maintenance (Air condition, Electrical, Civil Work, Furniture, Janitorial etc) renovation refurbishment and was part premises project team in major projects.
Dealing with contractors Architects for new and old premises renovation and refurbishments analyzing BOQ's and costs
Played major role at the time of integration / Merger in shifting and refurbishment of Head Office
Implementing Property Management System part of Project Implementing and Training team for Corporate Real State contract Managemt and Property sale and Prcurments MESA and MENA
Manage the implementation and day-to-day functions related to creating Business Continuity Plans and Procedures, while also managing Disaster Recovery operations within the firm. Responsible for interfacing with senior management and regulatory auditors, while also implementing and supporting the services.
Managing all internal administration and daily office requirements.
Maintains office services by organizing office operations and procedures; controlling correspondence; office supplies, petty cash, designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
Assisting the team with sales coordinator
• Managing all client records and database information in system
• Management of financial and risk reporting reporting and regular liaison with multiple site locations
• Dealing with client queries and solving problems to delight external customer communications on a regular basis
• Facilities management to include soft and hard service and the annual management of those services to give support internal customer dor smooth operation..
• Making and managing diary and appointments
• Responding to Directors emails accordingly
• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement..
• Contributes to team effort by accomplishing related results as needed.
In charge Cost MIS : Supervision & Control of all the Costs and Capital Expenditure, Monitoring of key risk areas and timely submission of Monthly Key risk Indicators to Region office
Property Management : Responsibilities Include: To keep update all property data in Global Property management System, Look after Bank Property Leases, negotiation for rents with landlord, coordinate with legal department for legal issues.
Communication officer-To looks after all Banks communications and Handle queries with local communication departments and vendors.
Stationery: - Responsible for all printing and purchase of Stationery, ensure quality and best prices, keep update inventory .
In charge of Dispatch- Responsibilities includes negotiation with courier companies, insure all smooth running of dispatch department
Provides analytical support to Executive regular meetings including agenda
Responsibilities Include: Administration / Premises, Budgeting, Assessment / Evaluation of Training Needs of all staff members Coordination of Training Functions, Promotion of Total Quality Management Concept Preparation of Financial Statements, Client handling and ensure Accurate & Timely Billing to them on monthly Basis. Monitoring of Key Risk Areas and Timely Submission of Monthly Key Risk Indicator Report to Regional office Singapore and Compliance office Karachi, Monitoring / Ensuring Compliance with SCB group Requirements, Writing & Updating of Departmental Operating Instructions Manual Coordinator for Y2K testing. Bank Master Coordinator for Custody Department.
Training Officer
To arrange training for staff as per there job requirement.
Corporate Action - Responsible to for all corporate action (Bonus Dividend rights) announced for foreign clients, timely response and keep informing about their portfolio, Reconciliation of Corporate Action, Maintain there Accounts Accordingly.
Monthly Billing - Update monthly charges in Billing System (CMBS) and Insure Bills to be sent properly without any discrepancy.
System coordinator - To update new Patches / Enhancements and Clear all discrepancies from Portfolio Management System (PMS). Also member of team for Y2K testing in Singapore.
Financial Reporting- Responsible to prepare all financial reports and send to head office of Bank and Regional Head of Custody
ISO 9002 Certification- Responsible to write Department Manuals for ISO 9002 and ISO 9002 audit.
To update bonus, dividend, other cooperate action details in system and preparing monthly billing for foreign clients by updating them their portfolio in safe custody.
Responsible Included: Procurement of Rice, analyzing the quality of rice, preparing stock report and keeps dealing with clients.
Responsible for Production and Planning as per LC, s and requirement of Clients.
To look after local sales of given territory and meet given targets
Specialization in HR & Administration Management through applying tools of new management science.
Diploma Done from Pakistan institute of Management
Literature and Management
Literature and Management
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