Muhammad  Miraj, Flight Operations Officer

Muhammad Miraj

Flight Operations Officer

Air Blue

Location
United Arab Emirates
Education
Bachelor's degree, Administration And Political Science
Experience
10 years, 0 Months

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Work Experience

Total years of experience :10 years, 0 Months

Flight Operations Officer at Air Blue
  • Pakistan - Islamabad
  • January 2022 to December 2023

• Managed flight plans using specialized systems like Air Com and Nave blue for domestic and international routes.
• Optimized fuel calculation for safety and cost-efficiency.
• Proactively addressed weather-related disruptions for passenger safety.
• Conducted crew briefings, enhancing safety protocols.
• Collaborated with pilots, ATC, and stakeholders for smooth operations.
• Obtained clearances from ATC, optimizing flight schedules.
• Implemented a real-time monitoring system for timely flight updates.

Social Media Manager at Haqaiq Info Islamabad
  • Pakistan - Islamabad
  • December 2020 to December 2021

• Produced scripts and articles tailored to diverse audience preferences.
• Oversaw the creation and distribution of multimedia content across YouTube, Facebook, TikTok, and Instagram platforms, maximizing audience reach and engagement.
• Utilized Adobe Premiere Pro 2021 to edit and create captivating videos, incorporating images, video cuts, and text animations.
• Implemented SEO best practices by optimizing video metadata across platforms, enhancing content discoverability and viewer engagement.
• Designed compelling visuals, including thumbnails and promotional materials, to capture audience attention and drive click-through rates.
• Cultivated community engagement across platforms through active interaction.

Assistant Flight Dispatcher at Royal Airport Services Islamabad
  • Pakistan - Islamabad
  • February 2017 to December 2020

• Managed operations for major carriers and diverse flight types, ensuring smooth coordination and execution.
• Facilitated precise processing of landing, overflight, and slot approvals.
• Handled administrative tasks such as producing General Declarations, Passenger Manifests, and Sales Orders in SAP, optimizing operational efficiency.
• Maintained meticulous records of flight plans, communications, and essential documentation, ensuring audit compliance.
• Advised clients on airport regulations, NOTAMS, and fuel-related information, enhancing operational decision-making.
• Coordinated timely communication on flight movements, delays, and rerouting with key stakeholders, including ATC and client representatives.

Travel Agent & Customer Service Representative at Hamza Travel Agency Hangu Pakistan
  • Pakistan - Islamabad
  • January 2014 to January 2017

• Provided outstanding customer service to clients, resulting in positive feedback, resolved customer complaints.
• Efficiently managed airline ticketing, reservations, and travel arrangements for diverse clientele.
• Oversaw financial accounts, conducting cash transactions, and ensuring precise record-keeping.
• Proactively addressed and resolved customer queries, emphasizing promptness and satisfaction.
• Facilitated visa and passport-related support, ensuring a streamlined travel experience for clients.

Education

Bachelor's degree, Administration And Political Science
  • at Kohat University Of Science And Technology
  • March 2015

Specialties & Skills

Video Editing
Customer Service
Travel Services
Flight Operations
Flight Planning
Data Entry
problem-Solving
accounting
content writing
flight planning
customer service
Decision-Making
flight dispatcher
Action-Oriented
google workspace
video editing
record keeping

Languages

English
Intermediate
Urdu
Native Speaker
Pushto
Native Speaker

Training and Certifications

Flight Operations Officer Refresher (Training)
Training Institute:
Air Blue
Date Attended:
January 2022
Duration:
36 hours
Safety Management System (SMS) (Certificate)
Date Attended:
February 2022
Valid Until:
February 2024
Nav Blue-Flight Planning Dispatcher (Certificate)
Date Attended:
February 2022
Drug and Alcohol Abuse Awareness Training (Training)
Training Institute:
Air Blue
Date Attended:
December 2022
Dangerous Goods Regulations DGR CAT-16 Basic (Certificate)
Date Attended:
July 2023
Flysmart+ for flight crew (Certificate)
Date Attended:
August 2023
Level 2 Award First Aid (Certificate)
Date Attended:
November 2023
Level 2 Award Fire Safety (Certificate)
Date Attended:
November 2023
Level 2 Award Food Safety (Certificate)
Date Attended:
November 2023
Level 2 Award Environmental Management System (Certificate)
Date Attended:
November 2023
IOSH (Certificate)
Date Attended:
November 2023
OSHA (Certificate)
Date Attended:
December 2023

Hobbies

  • tourism
  • video editing
  • Cricket