Sales Manager
DELTA ITS EQUIPMENT SUPPLIES LLC
Total years of experience :18 years, 5 Months
• Served customers by identifying their needs & adaptations of product solutions from the following product segments.
→ Civil Material Testing Equipment → Industrial Material Testing Equipment
→ Coating Inspection Equipment → Non-Destructive Testing Equipment
→ Environmental Monitoring Equipment
• Achieved growth and exceeded sales targets by 175% in financial year 2018-2019 by successfully managing the sales activity.
• Designed and implemented a strategic business plan that expands company’s customer base to 150% in financial year 2018-19 and ensured strong market presence.
• Managed team receivables and ensured compliance to company financial policy.
• Managed stock my analysing stock aging and demand prediction reports.
• Ensured team gross margin by negotiating the best prices from manufacturer, economical payment and shipping terms.
• Designed, implemented, & managed revenue forecasting (Monthly, Quarterly & Annual) planning and budgeting process to institute a high level of quality, accuracy and process consistency
• Researched and Developed new product line by analysing the market demand and updated technical innovations in product segments.
• Acted as Main point of communication with principal company on technical and commercial matters.
• Worked closely with marketing department in project mapping and developing new sales tools.
• Represent Company at Trade shows and exhibitions.
• Actively involved in developing and implementing an effective sales management system.
• Serves customers from anti corrosion industry by identifying their needs from the following product segments.
→ Blasting Equipment & Blasting Abrasives.
→ Industrial Painting Equipment.
→ Blasting & Painting test instruments.
• Major Brand handling.
→ Airblast - Surface Treatment Solutions, Netherlands.
→ Graco - Fluid Handling solutions, USA.
• Achieve monthly and quarterly sales targets from the assigned territory.
• Establish new leads and maintain relationships with existing and potential customers for routine sales and project based capital sales.
• Prepare commercial and technical offers for regular blasting and painting equipment enquiries.
• Provide technical assistance to technical manager in preparing offers for capital equipment like Blast room, Paint room & Wheel blast machines.
• Provide pre-sales technical assistance and product education to customers.
• Provide after sales service including installation, commissioning and product training to customer for certain products.
• Follows up receivable and ensure compliance to payment terms.
• Communicate with principal company on technical and commercial matters.
• Represent Company at Trade shows and exhibitions.
• Serves customers by identifying their needs & adaptations of product solutions from the following product segments.
Civil Material Testing instruments.
Coating Inspection instruments.
Utility Location & Inspection instruments.
Environmental Monitoring instruments.
Non-destructive testing (Concrete) instruments.
• Achieve monthly and quarterly sales and collection targets.
• Establish new leads and maintain relationships with existing and potential customers.
• Establish new accounts by identifying potential customers; planning and organizing sales call schedule.
• Provide pre-sales technical assistance and product education to customers.
• Provide Application and Operational Training to customers.
• Prepare cost estimates by studying project requirements, documented international standards, customer’s internal documents; consulting with principals/manufacturers, and other professional and technical resources.
• Confirm customer acceptance through technical discussion, follow-ups and product demonstration.
• Negotiate and confirm the tender and contract terms.
• Coordinate the available resources to optimize productivity and smooth business cycle.
• Provide after sales service and product training to customer.
• Follows up receivable and ensure compliance to payment terms.
• Communicate with principal company on technical and commercial matters.
• Represent Company at Trade shows and exhibitions.
• Prepare monthly sales & call analysis reports.
• Work with marketing department in project mapping and developing new sales tools.
• Contribute information to sales strategies by evaluating current product results; identifying needs to be filled; monitoring competitive products; analyzing and relaying customer reactions.
• Business Development of predefined service Products such as AMC, Calibration, Customer Training, Up gradation and shifting of Labs and Lab Instruments
• Do Regular Customer visits for business Development.
• Coordinate with service team to ensure achieving the Team Target.
• Working with Marketing Department to promote Service Products.
• Quotation & Invoice Management.
• Handling Petty Cash Management.
• Prepare and maintain Commercial documentation of Service Centre.
• Attending Customer Complaints, Service & Calibration Enquiries.
• Ensure timely recalibration of Master calibration instruments.
• Manage and coordinate the purchase of Master Calibration instruments.
• Manage and forecast Service stock.
• Generate monthly reports as per Management requirements.
• Coordinate with suppliers on warranty issues and timely delivery of spare parts.
• Service Coordinators will be reporting to OE-Service for day-to-day operations.
• Involving in Budgeting and planning exercise for service revenue and expense along with Service Supervisor.
Worked as a Service-Calibration Coordinator (Instrumentation Division), and I was reporting to Service Manager.
Coordinate the activities of the service department of instrumentation division.
Handle calls regarding general inquiries or updates of machines for repair and calibration.
Prepare quotation for service/calibration and following up with customers for LPO.
Prepare collection request note to collect break down machineries from customer’s site and delivery note after job completion; endorse the same to logistics department for delivery.
Prepare calibration certificates and giving the same to customers, prepare invoice and ensure the timely submission to customers. Maintain calibration certificates for master calibration instruments and ensure its validity.
Maintain a price list of spare parts for construction machineries, preparing purchase order requisition for spare parts and follow up with local and international suppliers on delivery.
Interface with other departments to provide timely and efficient flow of scheduled services.
• Practiced law in District Courts, Subordinate Courts and consumer courts in India
• Conducted various types of cases including cases of both Civil and Criminal nature
• Specialization in the areas of Company Law, Banking Law, Taxation Law.Arbitration & Conciliation Laws, International Law & Intellectual Property right.
• Drafting legal notices, Financial documents, Partnership agreements, lease deeds, Proposals, quotations and other official correspondences.
• Conducted litigation related to financial matters.
• Conducted cases for Kerala, State Electricity Board.
• Dealing and communicating with all clients and identifying legal requirements needed to them.
• Provide advice and support to clients to enable them to make sound legal decisions.
• Maintain confidential and administrative files of client.
