MIS Analyst - Retail Banking Division
Ajman Bank
مجموع سنوات الخبرة :18 years, 5 أشهر
Directly reporting to Head of Retail Banking.
Data management for retail banking division, which would further enhance reporting capabilities & serve as the starting point for an in-house data warehouse solution.
Preparation of Assets & Liabilities Products Performance MI on daily, weekly & monthly basis for the division.
Conduct daily analysis related to the product’s disbursement/ approval / balances.
Develop Monthly Deck includes Assets & Liabilities Portfolio Performance, profit and loss by product & branch, budget variances, products financing yields, CASA TD balance movement by segment and branch, delinquency trend by product and customer demographics.
Preparation of Asset Liability Committee (ALCO) monthly reports
Develop Monthly Deck related to Alternate channels & e-business.
Responsible to maintain effective analytical environment to monitor the portfolio and quickly respond to adhoc for assignments.
Directly reporting to National Sales Manager
Preparation of daily, monthly, Quarterly and yearly MIS of Cards Acquisition.
Conducting daily analysis for Sales Head related to the approval rate.
Daily analysis of day to day and month on month Cards Acquisition comparison.
Maintaining MI of Balance transfer and Cash on Call
Monthly Acquisition MIS Deck for Head of Cards and Retail Assets.
Monthly analysis of LGs/SEs aging, attrition and productivity
Analysis of various segments i.e. product type, income band, industry type, nationality & gender.
Analysis on Various incentive models to optimize the payout structure.
Analysis of monthly cost Sheet with respect to cost centers
Accruals of expenses on monthly basis and amortization of cost on Quarterly and Yearly basis.
Worked on the Non Starters to minimize the attrition control, and maintaining activation rate, also preparing deduction MIS for Non Starters.
Coordinating with FRMU on fraud related complaints.
Impact Analysis on Credit Initiatives & policies
Coordination with agencies related to SE hiring and Attrition
Responsible for SE code activation and keeping active and inactive staff record
Preparation of variable commission for outsource and FTE staff on monthly and quarterly basis.
Responsible to maintain and compile payroll data of country wide contractual staff, cross check and validate data and resolving discrepancies before final processing.
Obtain required approvals before final processing of payroll and monitor end to end process of payments.
Preparation of various MI reports as and when required by the Business.
Directly Reporting to National Sales Manager
Preparation of Daily, monthly and Quarterly MIS.
Analysis of various segments i.e. product type, income band & industry type.
Monthly Acquisition MIS Deck for higher management.
Maintaining MI of Balance transfer and Cash on Call
Analysis on Non-Staters and impact analysis to reduce cost per account and budgeting
Responsible to maintain and compile payroll data of country wide contractual staff, cross check, validate data and resolve discrepancies before final processing.
Obtain required approvals before final processing of payroll.
Preparation & processing of outsource staff monthly commission.
Preparation of FTE Quarterly commission
Coordination with Citiphone, DSA and In-house Staff.
Coordinate with rejection review unit to get the discrepant cases resolved.
Preparation and processing of DSA Commission
Preparation of PPR (Product Profitability Report) for DSA’s
Directly Reporting to Manager Vigilance & Card Processing
Prescreening & analyzing of the credit cards applications to maintain the quality & conduct vigilance call to check the performance of the sales executive.
System check of credit card application on RCC
Cross verification through phone.
To handle and resolve the customer queries and problems regarding the issuance of Credit Card.
Co-ordination with Direct Sales Associate.
Co-ordination with other units i.e. Branch, Citiphone banking, Credit Initiation & Credit Policy etc.
Preparation of daily Vigilance MIS for senior management.
Responsible for vigilance training to card sales.