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MuhammadShafi Nalakath, System Engineer.

MuhammadShafi Nalakath

System Engineer.·Alpha Data LLC, Abu Dhabi

United Arab Emirates

Bachelor's degree, Electronics

Work experience

Total years of experience: 21 years, 8 months

System Engineer.

February 2010 - Present

Alpha Data LLC, Abu Dhabi

Abu Dhabi, United Arab Emirates

February 2010 - Present

 Maintenance of Windows Servers, like running performance checks on the Servers, Such as Domain Controllers, ISA and Exchange Systems, FTP and Backup Server.
 Managing Windows Administration by implementing Group Policies.
 Running windows updates periodically on the network for workstations and Servers via WSUS.
 Installations of Virtual Machines for testing and production environments using VMware and hyperV.
 Troubleshooting Windows Servers and Email Servers, during Outage and Connectivity Breakdown.
 Managing Blackberry server and providing second level support to the users.
 Installing and configuring, DHCP, DNS, HTTP and FTP SERVER
 Managing the FTP servers for the daily schedules tasks.
 Full fledge working knowledge in implementing and maintaining TCP/IP Networks
 Creating email address, email backup, home directories and file shares etc.
 Configuration and Administration of Users and Groups and resource restriction on Users with Windows File permissions.
 Managing Exchange server and troubleshooting during outage.
 Coordinating with Vendors for the project as and when necessary.
 Running regular backups and providing data recovery services using Symantec Backup Exec.
 Ensuring server and site security
 Fine tuning of networks, troubleshooting and configuring of network and computer hardware problems
 Monitoring and Troubleshooting group policy objects, DNS, Active Directory Replication using Event viewer
 Installing and Configuration of Active Directory Services for Users and Resources administration.

Company industry:
IT Services
Job role:
Support Services

Windows Infrastructure Analyst.

February 2008 - October 2009

Accenture Services Pvt, Ltd

Bengaluru, India

February 2008 - October 2009

 Incident and Problem Management using BMC Remedy.
 Managing, Maintaining and Configuring Active Directory, DNS, DHCP on Windows 2003 Infrastructure.
 Managing, Maintaining and configuring Windows Servers including HP, IBM Blades and Virtual Machines.
 Managing, Maintaining and configuring Citrix Presentation Server 4.5 farm which includes physical servers and virtual Machines.
 Patch Management for Servers and Workstations using Microsoft System Management Server.
 Managing, Maintaining and configuring Infoblox - DNS & DHCP.
 Configuration of Windows NT/Server/Workstation 4.0/2000/XP/9X
 Installing Windows 2000 Server/2000 Prof/Windows NT 4.0 Server/Windows XP/ Windows 9X operating system and configuring various machines as Primary Domain Controllers, Backup Domain Controllers, File and Print Servers.
 User and Computer Management.
 Group policy Management.
 Maintaining Print Server’s and Network Printer’s.
 User and Group Management and implementing Disk Quotas.

Company industry:
IT Services
Job role:
Support Services

Network Administrator

April 2006 - January 2008

KarRox Technologies

India

April 2006 - January 2008

 Maintain the network which includes Windows Servers, Desktop and Laptops.
 Configuring and Maintenance of Cisco Routers (2900), Switches and other networking components.
 Maintenance of Computer Hardware and Networking Components.
 Troubleshooting Network & Hardware Problems.

Company industry:
IT Services
Job role:
Support Services

System Administrator

May 2004 - January 2006

IRS Computers

India

May 2004 - January 2006

 Installing Windows 2000 & 2003 Servers/2000 Prof/Windows NT 4.0 Server/Windows XP/ Windows 9X operating system and configuring machines as Primary Domain Controllers, Backup Domain Controllers, Members Servers, File and Print Server.
 Configure and maintain Microsoft Exchange Server, Active Directory, DNS, DHCP and DFS on Windows 2003 Server.
 User Management and Patch updating activities
 Maintenance of Computer Hardware and Networking Components.
 Troubleshooting Network & Hardware Problems.
 Installation of Anti-Virus Software for the individual desktops and as well on Network Servers and their regular updating.
 Configuring dial up networking for clients.
 Configuring Network parameters and connectivity.

Company industry:
IT Services
Job role:
Support Services

Education

Bharathiar University

April 2003

April 2003

Bachelor's degree, Electronics

India

Skills

Network Hardware
Expert
Network Hardware
Expert
Administration
Expert
Administration
Expert
Active Directory
Expert
Active Directory
Expert
Backup
Expert
Backup
Expert
DNS
Expert
DNS
Expert
Network Hardware
Expert
Network Hardware
Expert
Administration
Expert
Administration
Expert
Active Directory
Expert
Active Directory
Expert
Backup
Expert
Backup
Expert
DNS
Expert
DNS
Expert