Food Safety & Quality Compliance Specialist
Cravia
مجموع سنوات الخبرة :12 years, 3 أشهر
Assisting the Group Food Safety Management System across UAE.
● Manages Quality & Food Safety System.
● Conducting risk-based inspection in outlets in accordance with the FSMS standards across KSA.
● Conducting Restaurant Operation Review audits & evaluating the brand standards.
● Identifying non-compliant areas & ensuring the proper corrective actions.
● Implementing various management systems includes HACCP, ISO 22000, Municipality food code, GFSI Schemes (FSSC 22000, BRC), Food defense, & FIVE GUYS QMS standards through all the outlets & Central production facility.
● Incident reporting & investigation.
● Supplier Quality Assurance program, ensuring the SQAP standards across all vendors & Supplier audits.
● Responsible for franchisee audits, Municipality audits, third party audits.
● Liaise with the operation team to develop new products, running trials & product launches.
● Resolving all quality & food safety issues related to the operation.
● Addressing customer complaints followed by its RCA and preparing CAPA for any non-conformance.
● Developing & establishing specific SOPs, tools, and training material for quality & food safety.
● Periodic training of all production crews on FSMS, Municipality food safety norms & guidelines, product specification & product presentation.
● Monitoring & verifying online checklist & FSMS records.
● Compile quality data & analyze to identify areas for improvement in the quality system to achieve KPI.
● Driving continuous improvement by implementation of GMP, GHP & HARPC.
● Implementing integrated pest management across stores & central production facility.
● Coordinates microbiological analysis of food products with external labs.
• Ensure the fresh produce maintain the quality.
• Conducting internal audits, assisting dept. head in audit of the plant for the compliance of standards.
• Handling of Customer Complaints with proper follow ups, taking corrective & preventive actions for ensuring Customer satisfaction.
• Ensure the hygienic condition for production, processing area and storage area of finished goods by routine auditing and monitoring.
• Supervise laboratory analysis of the raw material, finished products, water and swabs as per GCC standards.
• Supervises Environmental Quality monitoring- Air monitoring, Water testing, Swab test, Hygiene evaluation.
• Maintaining the best of food hygiene and Safety standards and imparting awareness among food handlers.
• Development of SOP’s, framing policies and procedures and work instructions.
• Ensure Critical control points inspection is being adhered to.
• Ensure the finished products specification as per customer requirements.
• Conducting the vendor audit & monitoring the receiving of raw material/ packaging material.
• Quality clearance of packaging material through SAP, Quality clearance of RM arrived in the plant.
• Providing feedback on material quality to the supply chain management team.
• Daily verification of documents related to Food Safety Management system & Supplier quality management system.
• Plan, forecast and budget chemical requirement (process as well as laboratory chemicals).
• Leading food safety team as a food safety team leader.
• Demonstrate the Quality Assurance Procedures (HACCP and Hygiene Controls) to customers and inspectional bodies during factory visits.
• Ensuring all the operations are carried out in compliance with regulatory requirements.
• Communicating with regulatory bodies.
• Approving the suppliers by doing the vendor audit & monitoring the receiving food / or packaging items.
• Onsite inspection and supervision in the foods operation.
• Responsible for monitoring all process parameters, CCP, PRP’s, OPRP etc. online.
• GLP, GMP, GHP & Pest control implementation throughout plant facility.
• Preparing CAPA for any non-conformance in shop floor and for market complaints.
• Microbiological inspection of raw, on processing and finished products.
• Responsible for purchasing requirements for cleaning & Q.A
• Issuing and monitoring of chemicals required for the production.
• Daily verification of documents related to Food Safety Management system.
• Close monitoring of the process and reporting the deviation at the earliest to prevent product loss and reworks.
• Handling of customer complaints and route cause analysis.
• Inspection of raw materials & ensuring the product quality.
• Periodical sampling of finished products.
• Inspection of vehicle for cleaning and hygiene before sending to clients.
• Calibration of lab equipment like PH meter, thermometer, weighing scale, etc.
• Training of staffs.
• Ensure the hygienic condition for production, processing and storage of finished goods and personal hygiene of staffs.
• Verification of documents related to Food Safety Management system.
• Labor handling.
Bharathiar University, Tamil Nadu, India August 2011- April 2013 POST GRADUATE EDUCATION Master of Science in Microbiology
University of Calicut, Kerala, India August 2007-April 2010 First class in degree
PLUS TWO-BIOLOGY SCIENCE Board of Higher secondary exam Kerala Government