MUHAMMED RISHIL

• Spearhead daily facility operations, overseeing both hard services (MEP) and soft services, to ensure adherence to contractual SLAs and KPIs.
• Optimize preventive and corrective maintenance activities through IBM Maximo CAFM, enhancing planning, scheduling, and work order management.
• Drive SLA/KPI monitoring and performance analysis, implementing corrective actions for vendors and subcontractors to elevate service quality.
• Collaborate effectively with client representatives, aligning operational delivery with service expectations to foster strong partnerships and satisfaction.
• Cultivate a proactive maintenance culture, contributing to improved facility performance and operational efficiency.

• Lead end-to-end facility operations covering MEP systems, soft services, and support functions ensuring
SLA/KPI compliance.
• Manage preventive and corrective maintenance workflows using IBM Maximo CAFM system including
planning, scheduling, and execution control.
• Implement asset lifecycle management strategies to optimize asset performance, reliability, and operational
efficiency.
• Conduct site surveys and facility condition assessments to support operational planning and maintenance
scope definition.
• Support internal technical evaluations, resource estimation, and service improvement planning activities.
• Monitor vendor performance through KPI dashboards and enforce corrective action plans for service
improvement.
• Coordinate with client stakeholders to ensure alignment with contractual requirements and service delivery
expectations.
• Supervise multidisciplinary teams including engineers, technicians, helpdesk, and soft services workforce.
• Prepare and present monthly operational reports covering KPI performance, compliance, and service trends.
• Ensure full compliance with HSE standards, statutory regulations, and emergency response procedures.
Key Contributions
• Improved preventive maintenance compliance through structured CAFM-based planning and execution.
• Strengthened vendor accountability through KPI-driven monitoring and corrective action implementation.
• Enhanced operational reporting accuracy using standardized dashboards and performance tracking systems.

• Delivered HVAC systems for major commercial developments including malls, cinemas, and retail facilities.
• Managed installation, testing, and commissioning of HVAC systems in compliance with ASHRAE & SMACNA
standards.
• Prepared BOQs, technical submittals, project schedules, and procurement documentation.
• Coordinated with consultants and clients for inspections, approvals, and project handover.

Oversaw HVAC installation and maintenance coordination within hospital facilities ensuring compliance with
healthcare ventilation and operational standards.

Handled HVAC design support, BOQ preparation, material estimation, procurement coordination, and installation
supervision for residential and commercial projects.