system administrator
DohaAcademy
Total years of experience :5 years, 2 Months
* Perform Server administration tasks, including user/group administration, security permissions, group policies, Print Services, Research event log warnings and errors, and resources monitoring, ensuring system architecture components work together seamlessly.
* Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, Firewalls, Printers, Ip Phones, Security Updates, Support internet, intranet, LANs, WANs, and network segments.
* Install, Configure and troubleshoot server Windows 2012 R2 and 2019 server OS.
* AD, DHCP, DNS, GPO, IIS, Remote desktop services, user Profiles, Shared drive and other various windows system and applications administration in 2012 R2 and 2019 server.
* Install, Configure & Troubleshooting CISCO L2, L3 Switches Core/Access/SMB Cisco 200 Series, 3750 Catalyst etc..
* Configure, Managing and troubleshooting Switching Vlan, channel-group, switch port, Routing, Stacking....etc.)
* Install & Maintain the Firewall SOPHOS SG450 & SG210 and XG Series, Fortinet Firewall.
* PBX Configuring, Managing And troubleshooting NEC PBX IP Technology.
* Office 365 Administration of office 365 apps, users and administrators.
* Azure Directory Synchronization.
* Configure And Maintain Azure Cloud Backup, Windows Server Backup.
Provided technical support and troubleshooting for a client base of over 15 Client Branches and 300 Plus users. Installed and maintained hardware and software, ensuring optimal functionality. Conducted user training sessions to improve technology literacy and enhance productivity.
* Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
* Maintain security, backup, and redundancy strategies. *Deployed new software updates and patches, resulting in improved security and stability.
* Provide technical direction to IT support staff. Troubleshoot and configure Outlook 2013, 2016 and Outlook 365.
* Network Maintenance, Network performance management, Network policy.
* System Hardening Activity.
* Network printer configuration.