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muhammed ajmal meledath, ADMINISTRATION MANAGER

muhammed ajmal meledath

ADMINISTRATION MANAGER·TRUST GULF TECHNICAL SERVICES LLC

United Arab Emirates

Master's degree, MBA

Work experience

Total years of experience: 14 years, 1 months

ADMINISTRATION MANAGER

November 2017 - Present

TRUST GULF TECHNICAL SERVICES LLC

Dubai, United Arab Emirates

November 2017 - Present

* Planning and coordinating administrative procedures and systems and devising ways to streamline processes
* Recruiting and training personnel and allocate responsibilities
* Assessing staff performance and provide coaching and guidance to ensure maximum efficiency
* Handle Full Accounts of the Company, except the final yearly Auditing
* Prepared expense reports and corporate presentations.
* Organized management and staff calendars and provided appointment reminders.
* Handle cash receipts and tracked cash withdrawals.
* Monitoring the exact work status of each site to Achieve best Monthly work performance.

Company industry:
Civil Engineering
Job role:
Administration

CUSTOMER SERVICE/ ADMINISTRATION/ PRO

November 2015 - November 2017

AL RAZHI INTERNATIONAL

Dubai, United Arab Emirates

November 2015 - November 2017

• Act as main point of customer contact • Manage good relation with suppliers to get the details of new clients • Getting new enquiries from customer • Contacting different liners to get a better best rate for the rate enquiry • Comparing the rates received from Liners and Advice the customer Accordingly • Provide shipment information to customers • Follow up with different departments within the company to facilitate shipments • Assist in tracking shipments and providing alternative information • Provide transportation information and manage billing information • Manage quality control by ensuring that all shipment are safe at the destination • Co-ordinate with customers and make necessary arrangements for transportation of freight from their warehouse. • Paricipate in handling cargo at the warehouse and make sure that all freights are weighed and measured and that they are in compliance to the airlines standards in Air freight. • Communicate/correspond with Agents and consignee, send pre- alerts / pre-advice and ensure timely delivery of shipment. • Keep a track of funds required for overnight shipments and inform the concerned departments accordingly.

Company industry:
Shipping
Job role:
Logistics and Transportation

OPERATIONS EXECUTIVE/ CUSTOMER SERVICE

January 2015 - October 2015

Bright Solutions logistics LLC

Dubai, United Arab Emirates

January 2015 - October 2015

• Worked Extensively with international Air, sea and road carriers in the negotiation of rates, setting up routes and meeting quotas.
• Preparation / Execution of Master Airway Bills in Calogi and Emirates in Air shipment .
• Coordinate activities and resources in support of all kind of projects.
• Coordinate with customers to make proper arrangements to deliver empty container at their warehouse for loading the shipment.
• Oversaw all aspects of airfreight and sea freight documentation and system entry, ensuring data accuracy.
• Co-ordinate with other departments to figure out any scheduling changes, freight space shortages and even customer requests for both Airfreight and sea freight.
• Co-ordinate with customers and make necessary arrangements for transportation of freight from their warehouse.
• Paricipate in handling cargo at the warehouse and make sure that all freights are weighed and measured and that they are in compliance to the airlines standards in Air freight.
• Communicate/correspond with Agents and consignee, send pre- alerts / pre-advice and ensure timely delivery of shipment.
• Keep a track of funds required for overnight shipments and inform the concerned departments accordingly.
• Co-ordination and support Sales team and accounts personnel in their activities.
• Well Versed with freight system based software named Nautilus Freight management System.
• Maintain proper records for documentation and file them in organized way.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

OPERATIONS EXECUTIVE

March 2013 - May 2014

Heart Of London

London, United Kingdom

March 2013 - May 2014

Provide best support for the company with the best sales target for the week, that make a great support in companies yearly sales target.
• Customers are the keen factor of every business, so it was my responsible for looking after the customer complaints and solve it in the best way to make the duty more practical.
• Responsible for reporting to the accounts department on each and every accounting factors of the business.
• Responsible for preparing creative price tags that make a satisfactory price for both customers and profitable price margin for the company.
• Responsible for making proper day schedule for the work for the staffs
• Responsible for making a negotiating deal with the suppliers and service providers

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

BUSINESS DEVELOPMENT EXECUTIVE

June 2011 - October 2012

Panchami Furniture mart

India

June 2011 - October 2012

Responsibilities:
•Market research and continue gathering of information.
•Preparing detail planning.
•Secure sufficient financial resources for future development and expansion.
•Adopt a team approach; work with team in pursuing common goals.
•Lead and develop staff by identifying training needs.
•Define and follow up of yearly targets and objectives.
•Develop and implement strategies for new products and services.
•Provide direction, guidance to the department to ensure alignment with the Company’s strategies.

Company industry:
Retail & Wholesale
Job role:
Administration

Education

University of sunderland

January 2014

January 2014

Master's degree, MBA

United Kingdom

GPA (percentage): 82%

GPA (percentage): 82%

MBA

Skills

Statistics
Expert
Statistics
Expert
Accounting
Expert
Accounting
Expert
Java
Expert
Java
Expert
Visual C++
Expert
Visual C++
Expert
MS Office tools
Expert
MS Office tools
Expert
Ms office
Expert
Ms office
Expert
Administration
Expert
Administration
Expert
Quick Leaner
Expert
Quick Leaner
Expert
customer Service
Expert
customer Service
Expert
Managment
Expert
Managment
Expert
Leadership
Expert
Leadership
Expert

Languages

English

Expert

Memberships

STUDENT FELWARE COMMITY

MEMBER

January 2011

Hobbies and interests

Badminton, football and Driving