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Sonali Chetnani, Telemarketing

Sonali Chetnani

Telemarketing·Jacobsons Direct Marketing Services

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 10 years, 5 months

Telemarketing

February 2017 - Present

Jacobsons Direct Marketing Services

Dubai, United Arab Emirates

February 2017 - Present

- Contact VIP clients and private individuals by telephone across UAE and inviting them to attend various seminars
- Assisting the buyers and explaining them about various packages being offered
- Updating information of company profiles for the upcoming events and seminars.

Company industry:
Marketing
Job role:
Marketing and PR

Telemarketing

March 2016 - June 2016

Hong Kong Trade Development Council (HKTDC)

United Arab Emirates

March 2016 - June 2016

 Contact VIP clients and private individuals by telephone across UAE and inviting them to attend various fairs and exhibitions
 Assisting the buyers and explaining them about various packages being offered
 Updating information of company profiles for the upcoming exhibitions
 Consolidate and submit reports everyday on all calls made

Company industry:
Other Business Support Services
Job role:
Administration

Receptionist / Admin Assistant

August 2015 - September 2015

Alfa Laval Middle East Ltd.

Dubai, United Arab Emirates

August 2015 - September 2015

 Answer all incoming calls and handle caller’s inquiries whenever possible
 Re-direct calls as appropriate and take adequate messages when required
 Receive, direct and relay telephone messages and fax messages
 Maintain an adequate inventory of office supplies
 Greet clients/suppliers/visitors to the organization in a professional and friendly manner
 Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
 Sort and distribute incoming mail to areas and staff within the organization, and dispatch outgoing mail
 Undertaking any other tasks/duties as may be reasonably required.

Company industry:
Other Business Support Services
Job role:
Administration

Receptionist / Admin Assistant

May 2015 - July 2015

International Finance Corporation - The World Bank Group

Dubai, United Arab Emirates

May 2015 - July 2015

 Screening phone calls and directing to the respective departments.
 Providing basic information to the callers and answering their queries.
 Greeting visitors and clients in a proficiency manner and guiding them to the meeting rooms.
 Oversees the distribution of incoming and outgoing mails.
 Organizing the meeting room schedules and bookings and coordinating with the respective department.
 Support with the administrative services to all the departments and individuals.
 Executing any other clerical duties when needed, such as filing, photocopying, etc.
 Maintaining documentation of the invoices such as TNT couriers.
 Contributes to team effort by accomplishing related results as needed.
 Managing the reception area and maintain the office appearance, such as utilities and amenities.

Company industry:
Financial Services
Job role:
Administration

Receptionist

January 2015 - May 2015

Mitsui & Co. Middle East

Dubai, United Arab Emirates

January 2015 - May 2015

 Maintain attendance record of all the subordinates on a daily basis.
 Accommodate visitors, clients and job candidates in a professional manner
 Operate switchboard and direct potential clients to relevant departments
 Coordinate conference room bookings and appointments
 Record, file and track all outgoing and incoming courier and sort mail
 Manage all matters pertaining to reception, office appearance, utilities & facilities
 Perform other clerical duties as needed, such as filing, photocopying, and collating
 Assist with administrative tasks and provide research and administrative support to all departments and individuals, where necessary
 Keeping a record of all the invoices such as DHL and OCS couriers

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Administration

Education

American College of Dubai

December 2014

December 2014

Bachelor's degree, Business Administration

United Arab Emirates

Our Own English High School

January 2008

January 2008

High school or equivalent, UAE

United Arab Emirates

Our Own English High School, Graduated in 2008 Dubai, UAE

Skills

OCS
Expert
OCS
Expert
Administration
Expert
Administration
Expert
Invoicing
Expert
Invoicing
Expert
Attendance
Expert
Attendance
Expert
Front Office
Expert
Front Office
Expert
ADMIN ASSISTANT
Expert
ADMIN ASSISTANT
Expert
ADMINISTRATIVE ASSISTANT
Beginner
ADMINISTRATIVE ASSISTANT
Beginner
AMBITIOUS
Beginner
AMBITIOUS
Beginner
CLIENTS
Beginner
CLIENTS
Beginner
CORRESPONDENCE
Beginner
CORRESPONDENCE
Beginner
DAILY SALES
Beginner
DAILY SALES
Beginner
GAMES
Beginner
GAMES
Beginner
INVENTORY
Beginner
INVENTORY
Beginner
INVOICING
Beginner
INVOICING
Beginner
RECEPTIONIST
Expert
RECEPTIONIST
Expert
OCS
Expert
OCS
Expert
Administration
Expert
Administration
Expert
Invoicing
Expert
Invoicing
Expert
Attendance
Expert
Attendance
Expert
Front Office
Expert
Front Office
Expert

Languages

Hindi
Beginner
English
Beginner