Sonali Chetnani, Telemarketing

Sonali Chetnani

Telemarketing

Jacobsons Direct Marketing Services

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Administration
Experience
8 years, 4 Months

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Work Experience

Total years of experience :8 years, 4 Months

Telemarketing at Jacobsons Direct Marketing Services
  • United Arab Emirates - Dubai
  • My current job since February 2017

- Contact VIP clients and private individuals by telephone across UAE and inviting them to attend various seminars
- Assisting the buyers and explaining them about various packages being offered
- Updating information of company profiles for the upcoming events and seminars.

Telemarketing at Hong Kong Trade Development Council (HKTDC)
  • United Arab Emirates
  • March 2016 to June 2016

 Contact VIP clients and private individuals by telephone across UAE and inviting them to attend various fairs and exhibitions
 Assisting the buyers and explaining them about various packages being offered
 Updating information of company profiles for the upcoming exhibitions
 Consolidate and submit reports everyday on all calls made

Receptionist / Admin Assistant at Alfa Laval Middle East Ltd.
  • United Arab Emirates - Dubai
  • August 2015 to September 2015

 Answer all incoming calls and handle caller’s inquiries whenever possible
 Re-direct calls as appropriate and take adequate messages when required
 Receive, direct and relay telephone messages and fax messages
 Maintain an adequate inventory of office supplies
 Greet clients/suppliers/visitors to the organization in a professional and friendly manner
 Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
 Sort and distribute incoming mail to areas and staff within the organization, and dispatch outgoing mail
 Undertaking any other tasks/duties as may be reasonably required.

Receptionist / Admin Assistant at International Finance Corporation - The World Bank Group
  • United Arab Emirates - Dubai
  • May 2015 to July 2015

 Screening phone calls and directing to the respective departments.
 Providing basic information to the callers and answering their queries.
 Greeting visitors and clients in a proficiency manner and guiding them to the meeting rooms.
 Oversees the distribution of incoming and outgoing mails.
 Organizing the meeting room schedules and bookings and coordinating with the respective department.
 Support with the administrative services to all the departments and individuals.
 Executing any other clerical duties when needed, such as filing, photocopying, etc.
 Maintaining documentation of the invoices such as TNT couriers.
 Contributes to team effort by accomplishing related results as needed.
 Managing the reception area and maintain the office appearance, such as utilities and amenities.

Receptionist at Mitsui & Co. Middle East
  • United Arab Emirates - Dubai
  • January 2015 to May 2015

 Maintain attendance record of all the subordinates on a daily basis.
 Accommodate visitors, clients and job candidates in a professional manner
 Operate switchboard and direct potential clients to relevant departments
 Coordinate conference room bookings and appointments
 Record, file and track all outgoing and incoming courier and sort mail
 Manage all matters pertaining to reception, office appearance, utilities & facilities
 Perform other clerical duties as needed, such as filing, photocopying, and collating
 Assist with administrative tasks and provide research and administrative support to all departments and individuals, where necessary
 Keeping a record of all the invoices such as DHL and OCS couriers

Education

Bachelor's degree, Business Administration
  • at American College of Dubai
  • December 2014
High school or equivalent, UAE
  • at Our Own English High School
  • January 2008

Our Own English High School, Graduated in 2008 Dubai, UAE

Specialties & Skills

Administration
Invoicing
Attendance
Front Office
ADMIN ASSISTANT
ADMINISTRATIVE ASSISTANT
AMBITIOUS
CLIENTS
CORRESPONDENCE
DAILY SALES
INVENTORY
INVOICING
RECEPTIONIST

Languages

Hindi
Beginner
English
Beginner