Muhammedh Fazme

• Provide excellent customer service by handling inquiries, complaints, and
requests efficiently
• Assist customers with product/service information and ensure a positive
experience
• Manage sales activities, promote products, and achieve assigned sales targets
• Process transactions accurately, including cash, card, and digital payments
• Handle billing, invoicing, and maintain accurate financial records
• Coordinate with internal departments to ensure smooth order processing
and service delivery
• Maintain customer records, update databases, and ensure data accuracy
• Respond to help desk queries, troubleshoot basic technical issues, and
escalate when necessary
• Manage support tickets and ensure timely resolution of customer issues
• Monitor inventory levels and assist in stock management when required
• Build and maintain strong relationships with customers to encourage repeat
business
• Handle returns, exchanges, and service follow-ups professionally
• Ensure compliance with company policies, procedures, and quality standards
• Maintain a clean, organized, and professional work environment
• Work collaboratively with team members to achieve organizational goals

• Entered daily sales and billing records accurately
• Verified invoices and transaction details
• Maintained confidentiality of financial data
• Supported accounts team with accurate records