Muhammed Shafi Nambiyatheyil

Microsoft Infrastructure Consultant at Computer World International

• Saudi Arabia - Riyadh
• My current job since April 2019

System Administrator at Empower Contracting Co.

• Saudi Arabia - Jeddah
• June 2015 to March 2019

• Managed Fortinet Firewall (Fortigate 300C, 100C, 30D)
• Maintained different internet access policy.
• Configured VPN Connection between H.O and Brach Office.
• Managed and administered Windows- Performed periodic maintenance, provided technical support and executed systems engineering.
• Planning, implementing and maintaining a domain environment through active directory.
• Implementing Additional Domain Controller and site configurations
• Experience in configuring and managing DNS, and DHCP
• Implementing and maintaining Group Policy in server 2003, 2008, 2012.
• Maintained MS Exchange Server - Performed troubleshooting and provided resolutions for server problems.
• Implemented proper recovery procedures for disasters and administered user-accounts’ mailbox.
• Maintained the timely back-up of important data and management resources.
• Assisted in the timely recovery of data lost due to software crash or hardware failure.
• Conducted periodic performance tests on existing servers.
• Managed and administered Symantec Backup Exec 2014
• Maintained SAN Storage.
• Experienced in Dell and HP Server Configuration.

System Administrator at National Agricultural Marketing Co. THIMAR

• Saudi Arabia - Riyadh
• April 2009 to March 2015

• Manage the IT infrastructure.
• Mnaging Inventory Management system.
• Provide a communication platform for the group companies comprising of telecommunication and all electronic communication (Email, Internet)
• Managing Active Directory, Exchange server, ISA server, Internet connection etc..
• Ensuring proper and timely backup of the company data at all levels.
• Installation, Configuration, Troubleshooting and maintaining Exchange Server 2003
• Researching and installing new systems.
• Ensure smooth running of all systems, including antivirus, internet, print services and email provision.
• Provide IT security and ensure that company data remains secure at all times
• Ensuring the security of data from internal and external attack
• Managing crisis situations, which may involve complex technical problems.
• Provide IT training to company staff as and when required.
• Configuring, Programming and managing Weighing Scales.
• Installing and configuring POS machines