Muhammed Zidan , Sr. SW implementation and Application support engineer

Muhammed Zidan

Sr. SW implementation and Application support engineer

Giesecke+Devrient for currency technology

Location
Egypt - Cairo
Education
Diploma, الهندسة
Experience
6 years, 7 Months

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Work Experience

Total years of experience :6 years, 7 Months

Sr. SW implementation and Application support engineer at Giesecke+Devrient for currency technology
  • Egypt - Cairo
  • My current job since April 2023

G&D is global security technology company that provides print houses and cash centers handling systems for central banks
I’m on-site engineer at central bank of Egypt - biggest partial automated cash center - and responsible for:
• HW fresh installation \{ Servers, Switches, Workstations, and some other devices like HW firewall devices & backup taps\}
• Virtual layer implementation - ESXI's and vCenter .
• O.S layer implementation and administration- windows based and Linux based -
• Application layer implementation - all environment applications-
• Infrastructure and application layers administration and troubleshooting
• Daily operations technical support.
• Deploy on-site systems updates and hotfixes

Official trainer at ITI professional training programs and IT courses
  • Egypt - Cairo
  • My current job since April 2019

ITI is a national institute provides specialized software development programs to fresh graduates, as well as professional training programs and IT courses for the Egyptian Government, ministries
I’m responsible for teaching below technical courses:
• Operating systems
• Networking Concepts
• Virtualization Concepts
• Database and query scripting
• Linux administration

Sr. System engineer at Business Intelligence Unit (BI) at ALKAN-CIT for systems integration
  • Egypt - Cairo
  • November 2018 to March 2022

ALKAN CIT is a world-class information technology company and system integrator, providing renowned clients in Egypt, Africa and The Middle East with top-notch solutions and services
My latest job role was as technical supervisor, I was responsible for:
• Install, deploy and configure enterprise solutions for critical environments like: Telecom, Banking, Oil & Gas and military sectors.
• Set project implementation plan for customer from initiation stage till daily operation stage.
• Responding to service outages and other related problem.
• Deploy projects updates and hotfixes.
• Coordinate the relationship

System Engineer – Site Engineer at Tri-Tech for telecom services
  • Egypt - Cairo
  • December 2016 to April 2017

Tritech was a limited company for telecom microwave systems services
I was assigned to the Orange-Ericsson swapping project, and I was responsible for:
• Installing, deploy and configure microwave modules and links.
• Adjust the alignment of installed links.
• Troubleshoot SW/HW on site issues.
• Manage technicians and set service plans for different operators

System Engineer – Site Engineer at GAMMA for security systems
  • Egypt - Cairo
  • February 2016 to September 2016

GAMMA is one of the largest providers of security in the Middle East.
I was responsible for:
• Installing, deploy and configure different types of IDS systems.
• Installing, deploy and configure different types servers that host the applications of CCTV systems

Education

Diploma, الهندسة
  • at 9-Month Diploma, Information Technology Institute (ITI)
  • July 2018

Graduation Project: Smart restaurant using automation techniques based on mobile application (Grade: Excellent) (Role: Team leader).

Bachelor's degree, Electrical and Computer Engineering
  • at Higher Technological Institute Tenth of Ramadan City (HTI),
  • June 2016

Graduation Project: Smart restaurant using automation techniques based on mobile application (Grade: Excellent) (Role: Team leader).

Specialties & Skills

Pre sales
Telecommunications
Embedded Systems
System Engineering
Business Intelligence
windows azure
windows server
linux server
system administration
C (PROGRAMMING LANGUAGE)
MICROSOFT WINDOWS
OPERATIONS
SYSTEMS INTEGRATION
FIREWALL
INTEGRATION
INSTALLATION
SECURITY SYSTEMS
VCENTER

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