Group IT Manager
Jordanian For Investment & Transportation
Total years of experience :19 years, 7 Months
Working as Tantash Group IT Maanager, overseas all companoes in the group and incharge in coomunications, Data, VOIP, ERP solutions.
Key Highlights:
• IT Infrastructure & ERP Implementation projects Management.
• Functional & technical Network Infrastructure and Security design with project plan to execute.
• Apply the best practice scenarios in implementing systems implementation and integration and documentation.
• Apply PMI and ITIL standards in processing Projects execution and operations to achieve the desired results.
• Monitoring budget, time & quality of the project during execution phase to achieve company goals.
Key Responsibilities:
• Focus on gathering all requirements from the client side, design the solution that cover, and satisfy the needs with the minimum requirements.
• Define and implement projects scope for work in a timely manner within budget and supervise the commissioning team of the project.
• High-level technical support for technical team in any case registered in the log during execution and after sales.
Key Highlights:
• IT projects Management which focuses on systems implementation of ERP systems.
• Acknowledged efficient Projects Manager to manage projects technical progress for all projects for IP Telephony, Network Infrastructure, Networks Security and design the architect of the networks and the project plan to execute.
• Played a key role in managing projects related to setting up IP Telephony as well as cyber security for many customers.
Key Responsibilities:
• Focus on gathering all requirements from the client side, design the solution that cover, and satisfy the needs with the minimum requirements.
• Define and implement projects scope for work in a timely manner and do the commissioning of the project.
• Business portfolio Development with Business Partnership Agreements
Key Highlights:
• Acknowledged for efficient team leadership in SAPAC Projects On Premises & Cloud Applications, IT Infrastructure include Wired &wireless Networks, IP Telephony, Portals & Data Center operation.
• Successfully defined & implemented security policy and leading to significant enhancement in operational efficiency
• Played key role in design & setting up Document Management portal using SharePoint.
Key Responsibilities:
• Focus on evaluating contracts, grants & budgets related to identification & implementation of technologies aligned to IT infrastructural requirements
• Define & implement IT management policies & procedures aimed at enhancing operational efficiency and transactional accuracy. Coordinate activities related to product & service development
• Acquaint team members with latest technological developments for maintaining seamless implementation across assigned projects (mobilization & demobilization across company offices)
• Enhance operational efficiency by managing information technology infrastructure, architecture, systems, networks, software as well as optimizing resource utilization across multiple platforms
• Guide team members in supporting / maintaining existing applications, developing new technical solutions based on business requirements
• Work on design & setting up of corporate core services like MS servers (DC, Exchange, SQL, SharePoint, IIS, DFS, DNS, and Security, setting access policies), Network Firewalls and VPN connections, MS Office 365 as well as organizational security policy
• Evaluate complex business requirements presented by the user community for recommending technical solutions
• Collaborate with team members in complying with consistency/ maintainability of existing applications
• Evaluate business requirements prior to implementing technical solution in compliance to implementing organizational standards and procedures
• Assess hardware and software, maintain vendor contracts. Follow up with management & vendors based on business as well as operational requirements
• Prepare schedules for specific application release and implementing effective project control pertaining to software release
• Optimize resource utilization by allocating tasks to team members aimed at enhancing operational efficiency and departmental profitability
• Interact with users, operations and the programming team pertaining to systems design, modifications or trouble shooting
• Update business status to the senior management & other stakeholders using detailed reports & presentations to enable effective decision making
Key Highlights:
• Played key role in establishing connectivity of IP Telephony on Group Companies
• Successfully developed new data center to serve remote locations through VPN
Key Responsibilities:
• Guided team members in designing and developing system architecture, setting up servers and other related telecommunications hardware IP Telephony through VPN
• Designed, implemented, troubleshot and support newly added network features based on customer requirements
• Evaluated IT infrastructure for enhancing system uptime. Set up accounts for remote access and assisted in maintaining anti-virus and other connectivity issues
• Set up & configured Microsoft Dynamic CRM for the group and rendered consultancy to customers based on business as well as operational requirements
• Evaluated client sites prior to designing & implementing new infrastructure based on latest technological advancements in field of operations
• Prepared & presented various status reports for the senior management team and other stakeholders to enable effective decision making.
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