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Muhannad Fallatah, IT Engineer

Muhannad Fallatah

IT Engineer·Arkitectonica

Saudi Arabia

Bachelor's degree, Computer Engineering

Work experience

Total years of experience: 2 years, 11 months

IT Engineer

September 2024 - Present

Arkitectonica

Riyadh, Saudi Arabia

September 2024 - Present

• Managed and supported network infrastructure, including routers, switches, and wireless devices.
• Built and configured servers, ensuring system stability and performance.
• Troubleshot hardware, software, and network issues to minimize downtime.
• Monitored system and network performance to ensure efficient IT operations.
• Implemented security policies, antivirus solutions, and access controls to protect data and systems.
• Provided technical support to users and resolved IT-related issues efficiently.
• Collaborated with IT teams to improve infrastructure performance and operational efficiency.
• Performed system updates, backups, and routine maintenance activities.
• Documented IT configurations, procedures, and technical support activities.
Company industry:
Architecture
Job role:
Engineering

Data Analyst

April 2024 - August 2024

Experts Vision Consulting

Mecca, Saudi Arabia

April 2024 - August 2024

• Developed dashboards and reports to monitor performance, user trends, and operational efficiency.
• Identified patterns and insights to improve user experience and optimize service delivery.
• Collaborated with cross-functional teams to ensure data accuracy, consistency, and proper
implementation of data-driven solutions.
• Performed data validation and quality checks to maintain reliable and accurate reporting.
•
Assisted in generating actionable insights to support project objectives and strategic planning.
Company industry:
Business Consultancy Services
Job role:
Information Technology

data analyst

April 2024 - July 2024

Experts Vision Consulting

Mecca, Saudi Arabia

April 2024 - July 2024

Company industry:
IT Services
Job role:
Information Technology

Sales Supervisor

July 2023 - December 2023

Etihad Etisalat Company (Mobily)

Mecca, Saudi Arabia

July 2023 - December 2023

• Supervised daily sales operations and led a team of sales representatives to achieve targets.
• Monitored sales performance and implemented strategies to increase revenue and market share.
Company industry:
Telecommunications
Job role:
Sales

Academic Intern

July 2023 - August 2023

Ministry of Justice

Mecca, Saudi Arabia

July 2023 - August 2023

• Practicing professional life and applying academic knowledge
• Practiced teamwork and problem-solving in a creative way
Company industry:
Public Administration
Job role:
Teaching and Academics

Sales Supervisor

July 2019 - August 2019

Mobily Company

Mecca, Saudi Arabia

July 2019 - August 2019

• Leadership and management
• Planning and Organization.
Company industry:
Telecommunications
Job role:
Sales

Education

Umm Al-Qura University

February 2024

February 2024

Bachelor's degree, Computer Engineering

Saudi Arabia

Skills

IP Networking

Expert

Network Design

Expert

IT

Expert

Network Engineering

Expert

Computer Engineering

Expert

Solve Engineering Problems

Intermediate

Troubleshooting

Intermediate

Network Devices

Intermediate

IT Management

Intermediate

Office 365 programs

Intermediate

Network

Intermediate

COMPUTER NETWORKS

Intermediate

COMPUTER SECURITY

Intermediate

NETWORK ENGINEERING

Intermediate

NETWORK INFRASTRUCTURE

Intermediate

NETWORK MANAGEMENT

Intermediate

NETWORK PERFORMANCE MANAGEMENT

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

OPERATIONS

Intermediate

TECHNICAL SUPPORT

Intermediate

TROUBLESHOOTING PROBLEM SOLVING

Intermediate

COMPLIANCE MANAGEMENT

Intermediate

CONSULTING

Intermediate

DECISION MAKING

Intermediate

INFORMATION TECHNOLOGY OPERATIONS

Intermediate

ANTIVIRUS SOFTWARE

Intermediate

IT INFRASTRUCTURE

Intermediate

NETWORK ADMINISTRATION

Intermediate

SOFTWARE SYSTEMS

Intermediate

SYSTEM SUPPORT

Intermediate

Languages

Arabic

Native Speaker

Memberships

Saudi Council of Engineers | الهيئة السعودية للمهندسين

SCE Member

April 2024

Training and Certifications

Certifications
Introduction to Packet Tracer Cisco
Network Programming
Network Programming
Computer Hardware Basics Cisco
Introduction to Cybersecurity Cisco
OSHA 30-Hour Construction Safety & Health
Introduction to Packet Tracer
Computer Hardware Basics
Introduction to Cybersecurity
OSHA 30-Hour Construction Safety & Health
Computer Hardware Basics
Feb 2023
Introduction to Packet Tracer
Jan 2024
Introduction to Cybersecurity
May 2024
Network Programming 102
May 2024
Network Programming 101
Mar 2024