Systems Administrator
Wipro Limited - United Arab Emirates
Total years of experience :13 years, 4 Months
Wipro technologies - March 2014 - presently working
⦁ NOC Engineer Wipro Limited (Project : Smartdubai Government) -Dubai (05/2018 to Current)
MOM(Manager of Manager), Manage Engine, AP Manager, Manage Engine App Manager, OP Manager, BMC Remedy, site 24x7, SCOM, SCCM.
Monitoring all IT Infrastructure critical devices(Servers, Database &Network Devices) Manage servers from VM ware &Hyper-V.
Manage File server& Share Folder Requests.• Establishing AD Report system(NTFSPermissionReporter).• Manage SCOM Alerts.• Desktop Patching by SCCM.• Manage DNS.• Microsoft Exchange Administration.• Backup and Restore(Avamar)• Printer Server management• Manage DHCP .• Monitor Critical devices.• Closely monitored networking systems to effectively manage network infrastructure performance levels.
⦁ System Administrator Wipro Limited (Project : Telecommunications Regulatory Authority -TRA) Dubai, UAE Telecommunications Regulatory Authority . (03/2017 to 04/2018)
TRA is responsible for management of every aspect of telecommunications and information technology industries in UAE.
Microsoft Exchange 1. Monitored server performance. 2. Ensured smooth operation of Exchange servers. 3. Manage mail-box and Database's. 4. Communicated with vendors to resolve Exchange server issues. 5. Managing Log Files. 6. Generated daily and weekly server performance report. • Hyper-V 1. Creating and configuring VM and Servers 2. Managing all VM & Hyper-V Nodes. 3. Managing checkpoints \ Snapshot's. 4. Manage and configure Hyper-V memory and storage. • Storage & Backup 1. Manage and maintain file server. 2. Manage Commvault backup & Restore.3. Manage storage and backup. • Domain Controller & Support 1. Mange Domain and Administration 2. Filter and arrange User list in Active Directory 3. Client support.
⦁ System Engineer Wipro Limited Dubai (BinHendi Enterprises) - Dubai(04/2014 to 03/2017)
UAE Ownership and operation of cafes, fast food and casual dining restaurants, accessories, clothes, flowers, home furniture, watches and jewelry retail outlets. Through its main subsidiaries, provides free to air broadcasting, interior design, landscaping and foreign exchange services; real estate property investment and development; distribution of personal care products and calculators.
Binhendi Head Office and Corporate 1. Managing Binhendi group Head office servers and systems. 2. Avaya IP phone Administration. 3. Managing F-secure Antivirus Server. 4. Office 365 installation and administration. 5. Ensuring efficient client/server connectivity. 6. All Kind of User Support.
Federal Money Exchange. 1. Windows Server (2008, 2012) administration. 2. Managing Firewall, Website Security (Fortinet). 3. VPN configuration and maintaining. 4. Symex Server Administration and maintenance. 5. Security Maintenance for all systems.
Baitutiinteriors & Retail stores 1. Managing Firewall, Website Security (Fortinet). 2. VPN configuration and maintaining 3. Backup Management.
Resolved network incidents and faults quickly and effectively for optimized staff productivity.
Installed software and hardware in timely manner to minimize productivity interruptions.
Installed wiring, cabling and devices to establish, repair and improve network operations.
IT Sr.Support Engineer Al-Baddad (https://www.albaddadintl.com) - Dubai, UAE
ALBADDAD has been established in AbuDhabi 1971 - Supply requirements of tents from royal family that time and other official authorities in addition to individual clients. Continued by second generation of ALBADDAD who manage company and develop it according to highest world standardization that made ALBADDAD ranked number one worldwide.
Communicated clearly and professionally with service users, simplifying complex ICT solutions for ease of understanding.
Managed smooth operation.• Carried out targeted troubleshooting and fault-finding across ERP, Tally software issues, enabling timely fixes. • Technical User Support
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Programming Languages and Its UG