Leasing Manager
Safari Group
Total years of experience :19 years, 7 Months
Taking care of complete Mall Leasing.
End to end close out the deal with clients, Brand Finalization ans negotiation on price etc..
March 2017 till date Head of Facilities Management:
A keen planner with over 18 years’ experience in Operations, Facilities Management and Guest Relationship Management.
Taking care of Al Jassim Tower High Rise building of 15th floor and Residential Apartment along with 9 building with more than 600 flats including Qatar Airways.
Managing all the facilities with the help of in house employees and Outsourced contractors.
Assuring complaints should be address 100% in given stipulated time frame without compromising standard.
Assuring all the booked unit should get ready with all the requirements before move in date.
Assuring all Gymnasium and Swimming pool should be maintained with highly standard advanced equipment for the tenants.
Prepare full year facilities up gradation plan in consultation with Project team IPCCTV.
Up gradation as per CDD guideline. Monitor SLA’s & KPI’s towards effective service delivery.
Liaise with various service providers/ suppliers/vendors & contractors for finalization of service evaluation & cost efficiency.
Mobile +974-66684189, E-mail: mujeebstar1@yahoo.com
In quest challenging assignments in Operations& Facilities Management,
Guest Relationship Management, Team Management/Retail/ Training in the Hospitality Sector
PROFESSIONAL SUMMARY:
A keen planner with over 18 years experience in Operations and Facilities Management, Guest Relationship Management /Retail/ Training.
Posses’ customer focused approach with expertise in devising and implementing service standards par excellence according to multinational standard for reception counter and customer service areas.
Taking care of day to day Mall Operations activities like Mall Customer Service satisfaction, Maintenance, Vendors/contractors, Suppliers, Out Sourced Security and Cleaning Co.
Taking care of all the Leasing and sub- leasing for the new property as well as existing property.
Handling all the multinational brands like McDonald, Costa coffee, Mega Mart, Bakemart plus, Sbarro, Baskin Robbins, Qatar Optics, Rawdah Pharmacy, Asgar Ali, Damas, CBQ / HSBC / Barwa / Mashraf Al rayan and Al kahliji bank etc.
Taking care of all the AMC’s related to mall maintenance.
Taking care of all the events and promotions which help to increase the sale as well as mall footfall.
Deftness in developing training & development initiatives for improved client serving, building capability and quality enhancement.
Taking care of monthly safety audit for all the Showrooms and common public area’s as e.g Fire Extinguishers shall be visible with proper validation and all the emergency exit with alarm shall be operational condition, assembly point shall be empty at any given time, all the emergency pathway shall be clear at any given time.